Interactive Voice Response (IVR) System is the main equipment for self-service provided by the enterprise. The system adopts a user-oriented voice directory, and completes the corresponding information inquiry and command execution according to the customer's choice (by telephone keyboard or voice), and controls the computer through the buttons of the telephone.
According to our latest study, the global Interactive Voice Response (IVR) System market size was valued at USD 4481.8 million in 2022 and is forecast to a readjusted size of USD 6176.9 million by 2029 with a CAGR of 4.7% during review period. The influence of COVID-19 and the Russia-Ukraine War were considered while estimating market sizes.
This report is a detailed and comprehensive analysis for global Interactive Voice Response (IVR) System market. Both quantitative and qualitative analyses are presented by manufacturers, by region & country, by Type and by Application. As the market is constantly changing, this report explores the competition, supply and demand trends, as well as key factors that contribute to its changing demands across many markets. Company profiles and product examples of selected competitors, along with market share estimates of some of the selected leaders for the year 2023, are provided.
Key Features:
Global Interactive Voice Response (IVR) System market size and forecasts, in consumption value ($ Million), sales quantity (K Units), and average selling prices (USD/Unit), 2018-2029
Global Interactive Voice Response (IVR) System market size and forecasts by region and country, in consumption value ($ Million), sales quantity (K Units), and average selling prices (USD/Unit), 2018-2029
Global Interactive Voice Response (IVR) System market size and forecasts, by Type and by Application, in consumption value ($ Million), sales quantity (K Units), and average selling prices (USD/Unit), 2018-2029
Global Interactive Voice Response (IVR) System market shares of main players, shipments in revenue ($ Million), sales quantity (K Units), and ASP (USD/Unit), 2018-2023
The Primary Objectives in This Report Are:
To determine the size of the total market opportunity of global and key countries
To assess the growth potential for Interactive Voice Response (IVR) System
To forecast future growth in each product and end-use market
To assess competitive factors affecting the marketplace
This report profiles key players in the global Interactive Voice Response (IVR) System market based on the following parameters - company overview, production, value, price, gross margin, product portfolio, geographical presence, and key developments. Key companies covered as a part of this study include IBM, Aspect Software, AT and T, AVAYA. and BCE, etc.
This report also provides key insights about market drivers, restraints, opportunities, new product launches or approvals, COVID-19 and Russia-Ukraine War Influence.
Market Segmentation
Interactive Voice Response (IVR) System market is split by Type and by Application. For the period 2018-2029, the growth among segments provides accurate calculations and forecasts for consumption value by Type, and by Application in terms of volume and value. This analysis can help you expand your business by targeting qualified niche markets.
Market segment by Type
Speech Based
Touch-tone Based
Market segment by Application
BFSI
IT & Telecommunication
Government and Public Sector
Education
Transportation & Logistics
Retail and E-commerce
Travel
Media & Entertainment
Others
Major players covered
IBM
Aspect Software
AT and T
AVAYA.
BCE
Cisco Systems
Convergys Corp
Dialogic Corporation
Enghouse Systems Limited
Syntellect
Genesys Telecommunications Laboratories
Healthcare Technology Systems (HTS)
Mitel Networks Corporation
Nuance Communications
Philips Speech Processing
Verizon Communications
Voxeo Corporation
West Corporation
Holly Connects
8X8, Inc
Market segment by region, regional analysis covers
North America (United States, Canada and Mexico)
Europe (Germany, France, United Kingdom, Russia, Italy, and Rest of Europe)
Asia-Pacific (China, Japan, Korea, India, Southeast Asia, and Australia)
South America (Brazil, Argentina, Colombia, and Rest of South America)
Middle East & Africa (Saudi Arabia, UAE, Egypt, South Africa, and Rest of Middle East & Africa)
The content of the study subjects, includes a total of 15 chapters:
Chapter 1, to describe Interactive Voice Response (IVR) System product scope, market overview, market estimation caveats and base year.
Chapter 2, to profile the top manufacturers of Interactive Voice Response (IVR) System, with price, sales, revenue and global market share of Interactive Voice Response (IVR) System from 2018 to 2023.
Chapter 3, the Interactive Voice Response (IVR) System competitive situation, sales quantity, revenue and global market share of top manufacturers are analyzed emphatically by landscape contrast.
Chapter 4, the Interactive Voice Response (IVR) System breakdown data are shown at the regional level, to show the sales quantity, consumption value and growth by regions, from 2018 to 2029.
Chapter 5 and 6, to segment the sales by Type and application, with sales market share and growth rate by type, application, from 2018 to 2029.
Chapter 7, 8, 9, 10 and 11, to break the sales data at the country level, with sales quantity, consumption value and market share for key countries in the world, from 2017 to 2022.and Interactive Voice Response (IVR) System market forecast, by regions, type and application, with sales and revenue, from 2024 to 2029.
Chapter 12, market dynamics, drivers, restraints, trends, Porters Five Forces analysis, and Influence of COVID-19 and Russia-Ukraine War.
Chapter 13, the key raw materials and key suppliers, and industry chain of Interactive Voice Response (IVR) System.
Chapter 14 and 15, to describe Interactive Voice Response (IVR) System sales channel, distributors, customers, research findings and conclusion.
The base year for the study has been considered 2019, historic year 2014 and 2018, the forecast period considered is from 2020 to 2027. The regions analyzed for the market include North America, Europe, South America, Asia Pacific, and Middle East and Africa. These regions are further analyzed at the country-level. The study also includes attractiveness analysis of type, application and regions which are benchmarked based on their market size, growth rate and attractiveness in terms of present and future opportunity for understanding the future growth of the market.
Market is segmented on the basis:
The report offers in-depth analysis of driving factors, opportunities, restraints, and challenges for gaining the key insight of the market. The report emphasizes on all the key trends that play a vital role in the enlargement of the market from 2019 to 2026.
The report provides company profile of the key players operating in the market and a comparative analysis based on their business overviews industry offering, segment market share, regional presence, business strategies, innovations, mergers & acquisitions, recent developments, joint venture, collaborations, partnerships, SWOT analysis, and key financial information.
1 Market Overview
1.1 Product Overview and Scope of Interactive Voice Response (IVR) System
1.2 Market Estimation Caveats and Base Year
1.3 Market Analysis by Type
1.3.1 Overview: Global Interactive Voice Response (IVR) System Consumption Value by Type: 2018 Versus 2022 Versus 2029
1.3.2 Speech Based
1.3.3 Touch-tone Based
1.4 Market Analysis by Application
1.4.1 Overview: Global Interactive Voice Response (IVR) System Consumption Value by Application: 2018 Versus 2022 Versus 2029
1.4.2 BFSI
1.4.3 IT & Telecommunication
1.4.4 Government and Public Sector
1.4.5 Education
1.4.6 Transportation & Logistics
1.4.7 Retail and E-commerce
1.4.8 Travel
1.4.9 Media & Entertainment
1.4.10 Others
1.5 Global Interactive Voice Response (IVR) System Market Size & Forecast
1.5.1 Global Interactive Voice Response (IVR) System Consumption Value (2018 & 2022 & 2029)
1.5.2 Global Interactive Voice Response (IVR) System Sales Quantity (2018-2029)
1.5.3 Global Interactive Voice Response (IVR) System Average Price (2018-2029)
2 Manufacturers Profiles
2.1 IBM
2.1.1 IBM Details
2.1.2 IBM Major Business
2.1.3 IBM Interactive Voice Response (IVR) System Product and Services
2.1.4 IBM Interactive Voice Response (IVR) System Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2018-2023)
2.1.5 IBM Recent Developments/Updates
2.2 Aspect Software
2.2.1 Aspect Software Details
2.2.2 Aspect Software Major Business
2.2.3 Aspect Software Interactive Voice Response (IVR) System Product and Services
2.2.4 Aspect Software Interactive Voice Response (IVR) System Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2018-2023)
2.2.5 Aspect Software Recent Developments/Updates
2.3 AT and T
2.3.1 AT and T Details
2.3.2 AT and T Major Business
2.3.3 AT and T Interactive Voice Response (IVR) System Product and Services
2.3.4 AT and T Interactive Voice Response (IVR) System Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2018-2023)
2.3.5 AT and T Recent Developments/Updates
2.4 AVAYA.
2.4.1 AVAYA. Details
2.4.2 AVAYA. Major Business
2.4.3 AVAYA. Interactive Voice Response (IVR) System Product and Services
2.4.4 AVAYA. Interactive Voice Response (IVR) System Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2018-2023)
2.4.5 AVAYA. Recent Developments/Updates
2.5 BCE
2.5.1 BCE Details
2.5.2 BCE Major Business
2.5.3 BCE Interactive Voice Response (IVR) System Product and Services
2.5.4 BCE Interactive Voice Response (IVR) System Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2018-2023)
2.5.5 BCE Recent Developments/Updates
2.6 Cisco Systems
2.6.1 Cisco Systems Details
2.6.2 Cisco Systems Major Business
2.6.3 Cisco Systems Interactive Voice Response (IVR) System Product and Services
2.6.4 Cisco Systems Interactive Voice Response (IVR) System Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2018-2023)
2.6.5 Cisco Systems Recent Developments/Updates
2.7 Convergys Corp
2.7.1 Convergys Corp Details
2.7.2 Convergys Corp Major Business
2.7.3 Convergys Corp Interactive Voice Response (IVR) System Product and Services
2.7.4 Convergys Corp Interactive Voice Response (IVR) System Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2018-2023)
2.7.5 Convergys Corp Recent Developments/Updates
2.8 Dialogic Corporation
2.8.1 Dialogic Corporation Details
2.8.2 Dialogic Corporation Major Business
2.8.3 Dialogic Corporation Interactive Voice Response (IVR) System Product and Services
2.8.4 Dialogic Corporation Interactive Voice Response (IVR) System Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2018-2023)
2.8.5 Dialogic Corporation Recent Developments/Updates
2.9 Enghouse Systems Limited
2.9.1 Enghouse Systems Limited Details
2.9.2 Enghouse Systems Limited Major Business
2.9.3 Enghouse Systems Limited Interactive Voice Response (IVR) System Product and Services
2.9.4 Enghouse Systems Limited Interactive Voice Response (IVR) System Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2018-2023)
2.9.5 Enghouse Systems Limited Recent Developments/Updates
2.10 Syntellect
2.10.1 Syntellect Details
2.10.2 Syntellect Major Business
2.10.3 Syntellect Interactive Voice Response (IVR) System Product and Services
2.10.4 Syntellect Interactive Voice Response (IVR) System Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2018-2023)
2.10.5 Syntellect Recent Developments/Updates
2.11 Genesys Telecommunications Laboratories
2.11.1 Genesys Telecommunications Laboratories Details
2.11.2 Genesys Telecommunications Laboratories Major Business
2.11.3 Genesys Telecommunications Laboratories Interactive Voice Response (IVR) System Product and Services
2.11.4 Genesys Telecommunications Laboratories Interactive Voice Response (IVR) System Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2018-2023)
2.11.5 Genesys Telecommunications Laboratories Recent Developments/Updates
2.12 Healthcare Technology Systems (HTS)
2.12.1 Healthcare Technology Systems (HTS) Details
2.12.2 Healthcare Technology Systems (HTS) Major Business
2.12.3 Healthcare Technology Systems (HTS) Interactive Voice Response (IVR) System Product and Services
2.12.4 Healthcare Technology Systems (HTS) Interactive Voice Response (IVR) System Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2018-2023)
2.12.5 Healthcare Technology Systems (HTS) Recent Developments/Updates
2.13 Mitel Networks Corporation
2.13.1 Mitel Networks Corporation Details
2.13.2 Mitel Networks Corporation Major Business
2.13.3 Mitel Networks Corporation Interactive Voice Response (IVR) System Product and Services
2.13.4 Mitel Networks Corporation Interactive Voice Response (IVR) System Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2018-2023)
2.13.5 Mitel Networks Corporation Recent Developments/Updates
2.14 Nuance Communications
2.14.1 Nuance Communications Details
2.14.2 Nuance Communications Major Business
2.14.3 Nuance Communications Interactive Voice Response (IVR) System Product and Services
2.14.4 Nuance Communications Interactive Voice Response (IVR) System Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2018-2023)
2.14.5 Nuance Communications Recent Developments/Updates
2.15 Philips Speech Processing
2.15.1 Philips Speech Processing Details
2.15.2 Philips Speech Processing Major Business
2.15.3 Philips Speech Processing Interactive Voice Response (IVR) System Product and Services
2.15.4 Philips Speech Processing Interactive Voice Response (IVR) System Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2018-2023)
2.15.5 Philips Speech Processing Recent Developments/Updates
2.16 Verizon Communications
2.16.1 Verizon Communications Details
2.16.2 Verizon Communications Major Business
2.16.3 Verizon Communications Interactive Voice Response (IVR) System Product and Services
2.16.4 Verizon Communications Interactive Voice Response (IVR) System Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2018-2023)
2.16.5 Verizon Communications Recent Developments/Updates
2.17 Voxeo Corporation
2.17.1 Voxeo Corporation Details
2.17.2 Voxeo Corporation Major Business
2.17.3 Voxeo Corporation Interactive Voice Response (IVR) System Product and Services
2.17.4 Voxeo Corporation Interactive Voice Response (IVR) System Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2018-2023)
2.17.5 Voxeo Corporation Recent Developments/Updates
2.18 West Corporation
2.18.1 West Corporation Details
2.18.2 West Corporation Major Business
2.18.3 West Corporation Interactive Voice Response (IVR) System Product and Services
2.18.4 West Corporation Interactive Voice Response (IVR) System Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2018-2023)
2.18.5 West Corporation Recent Developments/Updates
2.19 Holly Connects
2.19.1 Holly Connects Details
2.19.2 Holly Connects Major Business
2.19.3 Holly Connects Interactive Voice Response (IVR) System Product and Services
2.19.4 Holly Connects Interactive Voice Response (IVR) System Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2018-2023)
2.19.5 Holly Connects Recent Developments/Updates
2.20 8X8, Inc
2.20.1 8X8, Inc Details
2.20.2 8X8, Inc Major Business
2.20.3 8X8, Inc Interactive Voice Response (IVR) System Product and Services
2.20.4 8X8, Inc Interactive Voice Response (IVR) System Sales Quantity, Average Price, Revenue, Gross Margin and Market Share (2018-2023)
2.20.5 8X8, Inc Recent Developments/Updates
3 Competitive Environment: Interactive Voice Response (IVR) System by Manufacturer
3.1 Global Interactive Voice Response (IVR) System Sales Quantity by Manufacturer (2018-2023)
3.2 Global Interactive Voice Response (IVR) System Revenue by Manufacturer (2018-2023)
3.3 Global Interactive Voice Response (IVR) System Average Price by Manufacturer (2018-2023)
3.4 Market Share Analysis (2022)
3.4.1 Producer Shipments of Interactive Voice Response (IVR) System by Manufacturer Revenue ($MM) and Market Share (%): 2022
3.4.2 Top 3 Interactive Voice Response (IVR) System Manufacturer Market Share in 2022
3.4.2 Top 6 Interactive Voice Response (IVR) System Manufacturer Market Share in 2022
3.5 Interactive Voice Response (IVR) System Market: Overall Company Footprint Analysis
3.5.1 Interactive Voice Response (IVR) System Market: Region Footprint
3.5.2 Interactive Voice Response (IVR) System Market: Company Product Type Footprint
3.5.3 Interactive Voice Response (IVR) System Market: Company Product Application Footprint
3.6 New Market Entrants and Barriers to Market Entry
3.7 Mergers, Acquisition, Agreements, and Collaborations
4 Consumption Analysis by Region
4.1 Global Interactive Voice Response (IVR) System Market Size by Region
4.1.1 Global Interactive Voice Response (IVR) System Sales Quantity by Region (2018-2029)
4.1.2 Global Interactive Voice Response (IVR) System Consumption Value by Region (2018-2029)
4.1.3 Global Interactive Voice Response (IVR) System Average Price by Region (2018-2029)
4.2 North America Interactive Voice Response (IVR) System Consumption Value (2018-2029)
4.3 Europe Interactive Voice Response (IVR) System Consumption Value (2018-2029)
4.4 Asia-Pacific Interactive Voice Response (IVR) System Consumption Value (2018-2029)
4.5 South America Interactive Voice Response (IVR) System Consumption Value (2018-2029)
4.6 Middle East and Africa Interactive Voice Response (IVR) System Consumption Value (2018-2029)
5 Market Segment by Type
5.1 Global Interactive Voice Response (IVR) System Sales Quantity by Type (2018-2029)
5.2 Global Interactive Voice Response (IVR) System Consumption Value by Type (2018-2029)
5.3 Global Interactive Voice Response (IVR) System Average Price by Type (2018-2029)
6 Market Segment by Application
6.1 Global Interactive Voice Response (IVR) System Sales Quantity by Application (2018-2029)
6.2 Global Interactive Voice Response (IVR) System Consumption Value by Application (2018-2029)
6.3 Global Interactive Voice Response (IVR) System Average Price by Application (2018-2029)
7 North America
7.1 North America Interactive Voice Response (IVR) System Sales Quantity by Type (2018-2029)
7.2 North America Interactive Voice Response (IVR) System Sales Quantity by Application (2018-2029)
7.3 North America Interactive Voice Response (IVR) System Market Size by Country
7.3.1 North America Interactive Voice Response (IVR) System Sales Quantity by Country (2018-2029)
7.3.2 North America Interactive Voice Response (IVR) System Consumption Value by Country (2018-2029)
7.3.3 United States Market Size and Forecast (2018-2029)
7.3.4 Canada Market Size and Forecast (2018-2029)
7.3.5 Mexico Market Size and Forecast (2018-2029)
8 Europe
8.1 Europe Interactive Voice Response (IVR) System Sales Quantity by Type (2018-2029)
8.2 Europe Interactive Voice Response (IVR) System Sales Quantity by Application (2018-2029)
8.3 Europe Interactive Voice Response (IVR) System Market Size by Country
8.3.1 Europe Interactive Voice Response (IVR) System Sales Quantity by Country (2018-2029)
8.3.2 Europe Interactive Voice Response (IVR) System Consumption Value by Country (2018-2029)
8.3.3 Germany Market Size and Forecast (2018-2029)
8.3.4 France Market Size and Forecast (2018-2029)
8.3.5 United Kingdom Market Size and Forecast (2018-2029)
8.3.6 Russia Market Size and Forecast (2018-2029)
8.3.7 Italy Market Size and Forecast (2018-2029)
9 Asia-Pacific
9.1 Asia-Pacific Interactive Voice Response (IVR) System Sales Quantity by Type (2018-2029)
9.2 Asia-Pacific Interactive Voice Response (IVR) System Sales Quantity by Application (2018-2029)
9.3 Asia-Pacific Interactive Voice Response (IVR) System Market Size by Region
9.3.1 Asia-Pacific Interactive Voice Response (IVR) System Sales Quantity by Region (2018-2029)
9.3.2 Asia-Pacific Interactive Voice Response (IVR) System Consumption Value by Region (2018-2029)
9.3.3 China Market Size and Forecast (2018-2029)
9.3.4 Japan Market Size and Forecast (2018-2029)
9.3.5 Korea Market Size and Forecast (2018-2029)
9.3.6 India Market Size and Forecast (2018-2029)
9.3.7 Southeast Asia Market Size and Forecast (2018-2029)
9.3.8 Australia Market Size and Forecast (2018-2029)
10 South America
10.1 South America Interactive Voice Response (IVR) System Sales Quantity by Type (2018-2029)
10.2 South America Interactive Voice Response (IVR) System Sales Quantity by Application (2018-2029)
10.3 South America Interactive Voice Response (IVR) System Market Size by Country
10.3.1 South America Interactive Voice Response (IVR) System Sales Quantity by Country (2018-2029)
10.3.2 South America Interactive Voice Response (IVR) System Consumption Value by Country (2018-2029)
10.3.3 Brazil Market Size and Forecast (2018-2029)
10.3.4 Argentina Market Size and Forecast (2018-2029)
11 Middle East & Africa
11.1 Middle East & Africa Interactive Voice Response (IVR) System Sales Quantity by Type (2018-2029)
11.2 Middle East & Africa Interactive Voice Response (IVR) System Sales Quantity by Application (2018-2029)
11.3 Middle East & Africa Interactive Voice Response (IVR) System Market Size by Country
11.3.1 Middle East & Africa Interactive Voice Response (IVR) System Sales Quantity by Country (2018-2029)
11.3.2 Middle East & Africa Interactive Voice Response (IVR) System Consumption Value by Country (2018-2029)
11.3.3 Turkey Market Size and Forecast (2018-2029)
11.3.4 Egypt Market Size and Forecast (2018-2029)
11.3.5 Saudi Arabia Market Size and Forecast (2018-2029)
11.3.6 South Africa Market Size and Forecast (2018-2029)
12 Market Dynamics
12.1 Interactive Voice Response (IVR) System Market Drivers
12.2 Interactive Voice Response (IVR) System Market Restraints
12.3 Interactive Voice Response (IVR) System Trends Analysis
12.4 Porters Five Forces Analysis
12.4.1 Threat of New Entrants
12.4.2 Bargaining Power of Suppliers
12.4.3 Bargaining Power of Buyers
12.4.4 Threat of Substitutes
12.4.5 Competitive Rivalry
12.5 Influence of COVID-19 and Russia-Ukraine War
12.5.1 Influence of COVID-19
12.5.2 Influence of Russia-Ukraine War
13 Raw Material and Industry Chain
13.1 Raw Material of Interactive Voice Response (IVR) System and Key Manufacturers
13.2 Manufacturing Costs Percentage of Interactive Voice Response (IVR) System
13.3 Interactive Voice Response (IVR) System Production Process
13.4 Interactive Voice Response (IVR) System Industrial Chain
14 Shipments by Distribution Channel
14.1 Sales Channel
14.1.1 Direct to End-User
14.1.2 Distributors
14.2 Interactive Voice Response (IVR) System Typical Distributors
14.3 Interactive Voice Response (IVR) System Typical Customers
15 Research Findings and Conclusion
16 Appendix
16.1 Methodology
16.2 Research Process and Data Source
16.3 Disclaimer
List of Tables
Table 1. Global Interactive Voice Response (IVR) System Consumption Value by Type, (USD Million), 2018 & 2022 & 2029
Table 2. Global Interactive Voice Response (IVR) System Consumption Value by Application, (USD Million), 2018 & 2022 & 2029
Table 3. IBM Basic Information, Manufacturing Base and Competitors
Table 4. IBM Major Business
Table 5. IBM Interactive Voice Response (IVR) System Product and Services
Table 6. IBM Interactive Voice Response (IVR) System Sales Quantity (K Units), Average Price (USD/Unit), Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 7. IBM Recent Developments/Updates
Table 8. Aspect Software Basic Information, Manufacturing Base and Competitors
Table 9. Aspect Software Major Business
Table 10. Aspect Software Interactive Voice Response (IVR) System Product and Services
Table 11. Aspect Software Interactive Voice Response (IVR) System Sales Quantity (K Units), Average Price (USD/Unit), Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 12. Aspect Software Recent Developments/Updates
Table 13. AT and T Basic Information, Manufacturing Base and Competitors
Table 14. AT and T Major Business
Table 15. AT and T Interactive Voice Response (IVR) System Product and Services
Table 16. AT and T Interactive Voice Response (IVR) System Sales Quantity (K Units), Average Price (USD/Unit), Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 17. AT and T Recent Developments/Updates
Table 18. AVAYA. Basic Information, Manufacturing Base and Competitors
Table 19. AVAYA. Major Business
Table 20. AVAYA. Interactive Voice Response (IVR) System Product and Services
Table 21. AVAYA. Interactive Voice Response (IVR) System Sales Quantity (K Units), Average Price (USD/Unit), Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 22. AVAYA. Recent Developments/Updates
Table 23. BCE Basic Information, Manufacturing Base and Competitors
Table 24. BCE Major Business
Table 25. BCE Interactive Voice Response (IVR) System Product and Services
Table 26. BCE Interactive Voice Response (IVR) System Sales Quantity (K Units), Average Price (USD/Unit), Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 27. BCE Recent Developments/Updates
Table 28. Cisco Systems Basic Information, Manufacturing Base and Competitors
Table 29. Cisco Systems Major Business
Table 30. Cisco Systems Interactive Voice Response (IVR) System Product and Services
Table 31. Cisco Systems Interactive Voice Response (IVR) System Sales Quantity (K Units), Average Price (USD/Unit), Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 32. Cisco Systems Recent Developments/Updates
Table 33. Convergys Corp Basic Information, Manufacturing Base and Competitors
Table 34. Convergys Corp Major Business
Table 35. Convergys Corp Interactive Voice Response (IVR) System Product and Services
Table 36. Convergys Corp Interactive Voice Response (IVR) System Sales Quantity (K Units), Average Price (USD/Unit), Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 37. Convergys Corp Recent Developments/Updates
Table 38. Dialogic Corporation Basic Information, Manufacturing Base and Competitors
Table 39. Dialogic Corporation Major Business
Table 40. Dialogic Corporation Interactive Voice Response (IVR) System Product and Services
Table 41. Dialogic Corporation Interactive Voice Response (IVR) System Sales Quantity (K Units), Average Price (USD/Unit), Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 42. Dialogic Corporation Recent Developments/Updates
Table 43. Enghouse Systems Limited Basic Information, Manufacturing Base and Competitors
Table 44. Enghouse Systems Limited Major Business
Table 45. Enghouse Systems Limited Interactive Voice Response (IVR) System Product and Services
Table 46. Enghouse Systems Limited Interactive Voice Response (IVR) System Sales Quantity (K Units), Average Price (USD/Unit), Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 47. Enghouse Systems Limited Recent Developments/Updates
Table 48. Syntellect Basic Information, Manufacturing Base and Competitors
Table 49. Syntellect Major Business
Table 50. Syntellect Interactive Voice Response (IVR) System Product and Services
Table 51. Syntellect Interactive Voice Response (IVR) System Sales Quantity (K Units), Average Price (USD/Unit), Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 52. Syntellect Recent Developments/Updates
Table 53. Genesys Telecommunications Laboratories Basic Information, Manufacturing Base and Competitors
Table 54. Genesys Telecommunications Laboratories Major Business
Table 55. Genesys Telecommunications Laboratories Interactive Voice Response (IVR) System Product and Services
Table 56. Genesys Telecommunications Laboratories Interactive Voice Response (IVR) System Sales Quantity (K Units), Average Price (USD/Unit), Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 57. Genesys Telecommunications Laboratories Recent Developments/Updates
Table 58. Healthcare Technology Systems (HTS) Basic Information, Manufacturing Base and Competitors
Table 59. Healthcare Technology Systems (HTS) Major Business
Table 60. Healthcare Technology Systems (HTS) Interactive Voice Response (IVR) System Product and Services
Table 61. Healthcare Technology Systems (HTS) Interactive Voice Response (IVR) System Sales Quantity (K Units), Average Price (USD/Unit), Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 62. Healthcare Technology Systems (HTS) Recent Developments/Updates
Table 63. Mitel Networks Corporation Basic Information, Manufacturing Base and Competitors
Table 64. Mitel Networks Corporation Major Business
Table 65. Mitel Networks Corporation Interactive Voice Response (IVR) System Product and Services
Table 66. Mitel Networks Corporation Interactive Voice Response (IVR) System Sales Quantity (K Units), Average Price (USD/Unit), Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 67. Mitel Networks Corporation Recent Developments/Updates
Table 68. Nuance Communications Basic Information, Manufacturing Base and Competitors
Table 69. Nuance Communications Major Business
Table 70. Nuance Communications Interactive Voice Response (IVR) System Product and Services
Table 71. Nuance Communications Interactive Voice Response (IVR) System Sales Quantity (K Units), Average Price (USD/Unit), Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 72. Nuance Communications Recent Developments/Updates
Table 73. Philips Speech Processing Basic Information, Manufacturing Base and Competitors
Table 74. Philips Speech Processing Major Business
Table 75. Philips Speech Processing Interactive Voice Response (IVR) System Product and Services
Table 76. Philips Speech Processing Interactive Voice Response (IVR) System Sales Quantity (K Units), Average Price (USD/Unit), Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 77. Philips Speech Processing Recent Developments/Updates
Table 78. Verizon Communications Basic Information, Manufacturing Base and Competitors
Table 79. Verizon Communications Major Business
Table 80. Verizon Communications Interactive Voice Response (IVR) System Product and Services
Table 81. Verizon Communications Interactive Voice Response (IVR) System Sales Quantity (K Units), Average Price (USD/Unit), Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 82. Verizon Communications Recent Developments/Updates
Table 83. Voxeo Corporation Basic Information, Manufacturing Base and Competitors
Table 84. Voxeo Corporation Major Business
Table 85. Voxeo Corporation Interactive Voice Response (IVR) System Product and Services
Table 86. Voxeo Corporation Interactive Voice Response (IVR) System Sales Quantity (K Units), Average Price (USD/Unit), Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 87. Voxeo Corporation Recent Developments/Updates
Table 88. West Corporation Basic Information, Manufacturing Base and Competitors
Table 89. West Corporation Major Business
Table 90. West Corporation Interactive Voice Response (IVR) System Product and Services
Table 91. West Corporation Interactive Voice Response (IVR) System Sales Quantity (K Units), Average Price (USD/Unit), Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 92. West Corporation Recent Developments/Updates
Table 93. Holly Connects Basic Information, Manufacturing Base and Competitors
Table 94. Holly Connects Major Business
Table 95. Holly Connects Interactive Voice Response (IVR) System Product and Services
Table 96. Holly Connects Interactive Voice Response (IVR) System Sales Quantity (K Units), Average Price (USD/Unit), Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 97. Holly Connects Recent Developments/Updates
Table 98. 8X8, Inc Basic Information, Manufacturing Base and Competitors
Table 99. 8X8, Inc Major Business
Table 100. 8X8, Inc Interactive Voice Response (IVR) System Product and Services
Table 101. 8X8, Inc Interactive Voice Response (IVR) System Sales Quantity (K Units), Average Price (USD/Unit), Revenue (USD Million), Gross Margin and Market Share (2018-2023)
Table 102. 8X8, Inc Recent Developments/Updates
Table 103. Global Interactive Voice Response (IVR) System Sales Quantity by Manufacturer (2018-2023) & (K Units)
Table 104. Global Interactive Voice Response (IVR) System Revenue by Manufacturer (2018-2023) & (USD Million)
Table 105. Global Interactive Voice Response (IVR) System Average Price by Manufacturer (2018-2023) & (USD/Unit)
Table 106. Market Position of Manufacturers in Interactive Voice Response (IVR) System, (Tier 1, Tier 2, and Tier 3), Based on Consumption Value in 2022
Table 107. Head Office and Interactive Voice Response (IVR) System Production Site of Key Manufacturer
Table 108. Interactive Voice Response (IVR) System Market: Company Product Type Footprint
Table 109. Interactive Voice Response (IVR) System Market: Company Product Application Footprint
Table 110. Interactive Voice Response (IVR) System New Market Entrants and Barriers to Market Entry
Table 111. Interactive Voice Response (IVR) System Mergers, Acquisition, Agreements, and Collaborations
Table 112. Global Interactive Voice Response (IVR) System Sales Quantity by Region (2018-2023) & (K Units)
Table 113. Global Interactive Voice Response (IVR) System Sales Quantity by Region (2024-2029) & (K Units)
Table 114. Global Interactive Voice Response (IVR) System Consumption Value by Region (2018-2023) & (USD Million)
Table 115. Global Interactive Voice Response (IVR) System Consumption Value by Region (2024-2029) & (USD Million)
Table 116. Global Interactive Voice Response (IVR) System Average Price by Region (2018-2023) & (USD/Unit)
Table 117. Global Interactive Voice Response (IVR) System Average Price by Region (2024-2029) & (USD/Unit)
Table 118. Global Interactive Voice Response (IVR) System Sales Quantity by Type (2018-2023) & (K Units)
Table 119. Global Interactive Voice Response (IVR) System Sales Quantity by Type (2024-2029) & (K Units)
Table 120. Global Interactive Voice Response (IVR) System Consumption Value by Type (2018-2023) & (USD Million)
Table 121. Global Interactive Voice Response (IVR) System Consumption Value by Type (2024-2029) & (USD Million)
Table 122. Global Interactive Voice Response (IVR) System Average Price by Type (2018-2023) & (USD/Unit)
Table 123. Global Interactive Voice Response (IVR) System Average Price by Type (2024-2029) & (USD/Unit)
Table 124. Global Interactive Voice Response (IVR) System Sales Quantity by Application (2018-2023) & (K Units)
Table 125. Global Interactive Voice Response (IVR) System Sales Quantity by Application (2024-2029) & (K Units)
Table 126. Global Interactive Voice Response (IVR) System Consumption Value by Application (2018-2023) & (USD Million)
Table 127. Global Interactive Voice Response (IVR) System Consumption Value by Application (2024-2029) & (USD Million)
Table 128. Global Interactive Voice Response (IVR) System Average Price by Application (2018-2023) & (USD/Unit)
Table 129. Global Interactive Voice Response (IVR) System Average Price by Application (2024-2029) & (USD/Unit)
Table 130. North America Interactive Voice Response (IVR) System Sales Quantity by Type (2018-2023) & (K Units)
Table 131. North America Interactive Voice Response (IVR) System Sales Quantity by Type (2024-2029) & (K Units)
Table 132. North America Interactive Voice Response (IVR) System Sales Quantity by Application (2018-2023) & (K Units)
Table 133. North America Interactive Voice Response (IVR) System Sales Quantity by Application (2024-2029) & (K Units)
Table 134. North America Interactive Voice Response (IVR) System Sales Quantity by Country (2018-2023) & (K Units)
Table 135. North America Interactive Voice Response (IVR) System Sales Quantity by Country (2024-2029) & (K Units)
Table 136. North America Interactive Voice Response (IVR) System Consumption Value by Country (2018-2023) & (USD Million)
Table 137. North America Interactive Voice Response (IVR) System Consumption Value by Country (2024-2029) & (USD Million)
Table 138. Europe Interactive Voice Response (IVR) System Sales Quantity by Type (2018-2023) & (K Units)
Table 139. Europe Interactive Voice Response (IVR) System Sales Quantity by Type (2024-2029) & (K Units)
Table 140. Europe Interactive Voice Response (IVR) System Sales Quantity by Application (2018-2023) & (K Units)
Table 141. Europe Interactive Voice Response (IVR) System Sales Quantity by Application (2024-2029) & (K Units)
Table 142. Europe Interactive Voice Response (IVR) System Sales Quantity by Country (2018-2023) & (K Units)
Table 143. Europe Interactive Voice Response (IVR) System Sales Quantity by Country (2024-2029) & (K Units)
Table 144. Europe Interactive Voice Response (IVR) System Consumption Value by Country (2018-2023) & (USD Million)
Table 145. Europe Interactive Voice Response (IVR) System Consumption Value by Country (2024-2029) & (USD Million)
Table 146. Asia-Pacific Interactive Voice Response (IVR) System Sales Quantity by Type (2018-2023) & (K Units)
Table 147. Asia-Pacific Interactive Voice Response (IVR) System Sales Quantity by Type (2024-2029) & (K Units)
Table 148. Asia-Pacific Interactive Voice Response (IVR) System Sales Quantity by Application (2018-2023) & (K Units)
Table 149. Asia-Pacific Interactive Voice Response (IVR) System Sales Quantity by Application (2024-2029) & (K Units)
Table 150. Asia-Pacific Interactive Voice Response (IVR) System Sales Quantity by Region (2018-2023) & (K Units)
Table 151. Asia-Pacific Interactive Voice Response (IVR) System Sales Quantity by Region (2024-2029) & (K Units)
Table 152. Asia-Pacific Interactive Voice Response (IVR) System Consumption Value by Region (2018-2023) & (USD Million)
Table 153. Asia-Pacific Interactive Voice Response (IVR) System Consumption Value by Region (2024-2029) & (USD Million)
Table 154. South America Interactive Voice Response (IVR) System Sales Quantity by Type (2018-2023) & (K Units)
Table 155. South America Interactive Voice Response (IVR) System Sales Quantity by Type (2024-2029) & (K Units)
Table 156. South America Interactive Voice Response (IVR) System Sales Quantity by Application (2018-2023) & (K Units)
Table 157. South America Interactive Voice Response (IVR) System Sales Quantity by Application (2024-2029) & (K Units)
Table 158. South America Interactive Voice Response (IVR) System Sales Quantity by Country (2018-2023) & (K Units)
Table 159. South America Interactive Voice Response (IVR) System Sales Quantity by Country (2024-2029) & (K Units)
Table 160. South America Interactive Voice Response (IVR) System Consumption Value by Country (2018-2023) & (USD Million)
Table 161. South America Interactive Voice Response (IVR) System Consumption Value by Country (2024-2029) & (USD Million)
Table 162. Middle East & Africa Interactive Voice Response (IVR) System Sales Quantity by Type (2018-2023) & (K Units)
Table 163. Middle East & Africa Interactive Voice Response (IVR) System Sales Quantity by Type (2024-2029) & (K Units)
Table 164. Middle East & Africa Interactive Voice Response (IVR) System Sales Quantity by Application (2018-2023) & (K Units)
Table 165. Middle East & Africa Interactive Voice Response (IVR) System Sales Quantity by Application (2024-2029) & (K Units)
Table 166. Middle East & Africa Interactive Voice Response (IVR) System Sales Quantity by Region (2018-2023) & (K Units)
Table 167. Middle East & Africa Interactive Voice Response (IVR) System Sales Quantity by Region (2024-2029) & (K Units)
Table 168. Middle East & Africa Interactive Voice Response (IVR) System Consumption Value by Region (2018-2023) & (USD Million)
Table 169. Middle East & Africa Interactive Voice Response (IVR) System Consumption Value by Region (2024-2029) & (USD Million)
Table 170. Interactive Voice Response (IVR) System Raw Material
Table 171. Key Manufacturers of Interactive Voice Response (IVR) System Raw Materials
Table 172. Interactive Voice Response (IVR) System Typical Distributors
Table 173. Interactive Voice Response (IVR) System Typical Customers
List of Figures
Figure 1. Interactive Voice Response (IVR) System Picture
Figure 2. Global Interactive Voice Response (IVR) System Consumption Value by Type, (USD Million), 2018 & 2022 & 2029
Figure 3. Global Interactive Voice Response (IVR) System Consumption Value Market Share by Type in 2022
Figure 4. Speech Based Examples
Figure 5. Touch-tone Based Examples
Figure 6. Global Interactive Voice Response (IVR) System Consumption Value by Application, (USD Million), 2018 & 2022 & 2029
Figure 7. Global Interactive Voice Response (IVR) System Consumption Value Market Share by Application in 2022
Figure 8. BFSI Examples
Figure 9. IT & Telecommunication Examples
Figure 10. Government and Public Sector Examples
Figure 11. Education Examples
Figure 12. Transportation & Logistics Examples
Figure 13. Retail and E-commerce Examples
Figure 14. Travel Examples
Figure 15. Media & Entertainment Examples
Figure 16. Others Examples
Figure 17. Global Interactive Voice Response (IVR) System Consumption Value, (USD Million): 2018 & 2022 & 2029
Figure 18. Global Interactive Voice Response (IVR) System Consumption Value and Forecast (2018-2029) & (USD Million)
Figure 19. Global Interactive Voice Response (IVR) System Sales Quantity (2018-2029) & (K Units)
Figure 20. Global Interactive Voice Response (IVR) System Average Price (2018-2029) & (USD/Unit)
Figure 21. Global Interactive Voice Response (IVR) System Sales Quantity Market Share by Manufacturer in 2022
Figure 22. Global Interactive Voice Response (IVR) System Consumption Value Market Share by Manufacturer in 2022
Figure 23. Producer Shipments of Interactive Voice Response (IVR) System by Manufacturer Sales Quantity ($MM) and Market Share (%): 2021
Figure 24. Top 3 Interactive Voice Response (IVR) System Manufacturer (Consumption Value) Market Share in 2022
Figure 25. Top 6 Interactive Voice Response (IVR) System Manufacturer (Consumption Value) Market Share in 2022
Figure 26. Global Interactive Voice Response (IVR) System Sales Quantity Market Share by Region (2018-2029)
Figure 27. Global Interactive Voice Response (IVR) System Consumption Value Market Share by Region (2018-2029)
Figure 28. North America Interactive Voice Response (IVR) System Consumption Value (2018-2029) & (USD Million)
Figure 29. Europe Interactive Voice Response (IVR) System Consumption Value (2018-2029) & (USD Million)
Figure 30. Asia-Pacific Interactive Voice Response (IVR) System Consumption Value (2018-2029) & (USD Million)
Figure 31. South America Interactive Voice Response (IVR) System Consumption Value (2018-2029) & (USD Million)
Figure 32. Middle East & Africa Interactive Voice Response (IVR) System Consumption Value (2018-2029) & (USD Million)
Figure 33. Global Interactive Voice Response (IVR) System Sales Quantity Market Share by Type (2018-2029)
Figure 34. Global Interactive Voice Response (IVR) System Consumption Value Market Share by Type (2018-2029)
Figure 35. Global Interactive Voice Response (IVR) System Average Price by Type (2018-2029) & (USD/Unit)
Figure 36. Global Interactive Voice Response (IVR) System Sales Quantity Market Share by Application (2018-2029)
Figure 37. Global Interactive Voice Response (IVR) System Consumption Value Market Share by Application (2018-2029)
Figure 38. Global Interactive Voice Response (IVR) System Average Price by Application (2018-2029) & (USD/Unit)
Figure 39. North America Interactive Voice Response (IVR) System Sales Quantity Market Share by Type (2018-2029)
Figure 40. North America Interactive Voice Response (IVR) System Sales Quantity Market Share by Application (2018-2029)
Figure 41. North America Interactive Voice Response (IVR) System Sales Quantity Market Share by Country (2018-2029)
Figure 42. North America Interactive Voice Response (IVR) System Consumption Value Market Share by Country (2018-2029)
Figure 43. United States Interactive Voice Response (IVR) System Consumption Value and Growth Rate (2018-2029) & (USD Million)
Figure 44. Canada Interactive Voice Response (IVR) System Consumption Value and Growth Rate (2018-2029) & (USD Million)
Figure 45. Mexico Interactive Voice Response (IVR) System Consumption Value and Growth Rate (2018-2029) & (USD Million)
Figure 46. Europe Interactive Voice Response (IVR) System Sales Quantity Market Share by Type (2018-2029)
Figure 47. Europe Interactive Voice Response (IVR) System Sales Quantity Market Share by Application (2018-2029)
Figure 48. Europe Interactive Voice Response (IVR) System Sales Quantity Market Share by Country (2018-2029)
Figure 49. Europe Interactive Voice Response (IVR) System Consumption Value Market Share by Country (2018-2029)
Figure 50. Germany Interactive Voice Response (IVR) System Consumption Value and Growth Rate (2018-2029) & (USD Million)
Figure 51. France Interactive Voice Response (IVR) System Consumption Value and Growth Rate (2018-2029) & (USD Million)
Figure 52. United Kingdom Interactive Voice Response (IVR) System Consumption Value and Growth Rate (2018-2029) & (USD Million)
Figure 53. Russia Interactive Voice Response (IVR) System Consumption Value and Growth Rate (2018-2029) & (USD Million)
Figure 54. Italy Interactive Voice Response (IVR) System Consumption Value and Growth Rate (2018-2029) & (USD Million)
Figure 55. Asia-Pacific Interactive Voice Response (IVR) System Sales Quantity Market Share by Type (2018-2029)
Figure 56. Asia-Pacific Interactive Voice Response (IVR) System Sales Quantity Market Share by Application (2018-2029)
Figure 57. Asia-Pacific Interactive Voice Response (IVR) System Sales Quantity Market Share by Region (2018-2029)
Figure 58. Asia-Pacific Interactive Voice Response (IVR) System Consumption Value Market Share by Region (2018-2029)
Figure 59. China Interactive Voice Response (IVR) System Consumption Value and Growth Rate (2018-2029) & (USD Million)
Figure 60. Japan Interactive Voice Response (IVR) System Consumption Value and Growth Rate (2018-2029) & (USD Million)
Figure 61. Korea Interactive Voice Response (IVR) System Consumption Value and Growth Rate (2018-2029) & (USD Million)
Figure 62. India Interactive Voice Response (IVR) System Consumption Value and Growth Rate (2018-2029) & (USD Million)
Figure 63. Southeast Asia Interactive Voice Response (IVR) System Consumption Value and Growth Rate (2018-2029) & (USD Million)
Figure 64. Australia Interactive Voice Response (IVR) System Consumption Value and Growth Rate (2018-2029) & (USD Million)
Figure 65. South America Interactive Voice Response (IVR) System Sales Quantity Market Share by Type (2018-2029)
Figure 66. South America Interactive Voice Response (IVR) System Sales Quantity Market Share by Application (2018-2029)
Figure 67. South America Interactive Voice Response (IVR) System Sales Quantity Market Share by Country (2018-2029)
Figure 68. South America Interactive Voice Response (IVR) System Consumption Value Market Share by Country (2018-2029)
Figure 69. Brazil Interactive Voice Response (IVR) System Consumption Value and Growth Rate (2018-2029) & (USD Million)
Figure 70. Argentina Interactive Voice Response (IVR) System Consumption Value and Growth Rate (2018-2029) & (USD Million)
Figure 71. Middle East & Africa Interactive Voice Response (IVR) System Sales Quantity Market Share by Type (2018-2029)
Figure 72. Middle East & Africa Interactive Voice Response (IVR) System Sales Quantity Market Share by Application (2018-2029)
Figure 73. Middle East & Africa Interactive Voice Response (IVR) System Sales Quantity Market Share by Region (2018-2029)
Figure 74. Middle East & Africa Interactive Voice Response (IVR) System Consumption Value Market Share by Region (2018-2029)
Figure 75. Turkey Interactive Voice Response (IVR) System Consumption Value and Growth Rate (2018-2029) & (USD Million)
Figure 76. Egypt Interactive Voice Response (IVR) System Consumption Value and Growth Rate (2018-2029) & (USD Million)
Figure 77. Saudi Arabia Interactive Voice Response (IVR) System Consumption Value and Growth Rate (2018-2029) & (USD Million)
Figure 78. South Africa Interactive Voice Response (IVR) System Consumption Value and Growth Rate (2018-2029) & (USD Million)
Figure 79. Interactive Voice Response (IVR) System Market Drivers
Figure 80. Interactive Voice Response (IVR) System Market Restraints
Figure 81. Interactive Voice Response (IVR) System Market Trends
Figure 82. Porters Five Forces Analysis
Figure 83. Manufacturing Cost Structure Analysis of Interactive Voice Response (IVR) System in 2022
Figure 84. Manufacturing Process Analysis of Interactive Voice Response (IVR) System
Figure 85. Interactive Voice Response (IVR) System Industrial Chain
Figure 86. Sales Quantity Channel: Direct to End-User vs Distributors
Figure 87. Direct Channel Pros & Cons
Figure 88. Indirect Channel Pros & Cons
Figure 89. Methodology
Figure 90. Research Process and Data Source