Global Social CRM Software Market 2022 by Company, Regions, Type and Application, Forecast to 2028

  • receipt Report ID : 327349
  • calendar_today Published On: Jan, 2023
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The Social CRM Software market report provides a detailed analysis of global market size, regional and country-level market size, segmentation market growth, market share, competitive Landscape, sales analysis, impact of domestic and global market players, value chain optimization, trade regulations, recent developments, opportunities analysis, strategic market growth analysis, product launches, area marketplace expanding, and technological innovations.

According to our latest study, due to COVID-19 pandemic, the global Social CRM Software market size is estimated to be worth US$ million in 2021 and is forecast to a readjusted size of USD million by 2028 with a CAGR of % during review period. Large Enterprises(1000+ Users) accounting for % of the Social CRM Software global market in 2021, is projected to value USD million by 2028, growing at a % CAGR in next six years. While Cloud-Based segment is altered to a % CAGR between 2022 and 2028.

Global key companies of Social CRM Software include NapoleonCat, Zoho CRM, Zendesk, Freshsales, and Sprout Social, etc. In terms of revenue, the global top four players hold a share over % in 2021.

Market segmentation

Social CRM Software market is split by Type and by Application. For the period 2017-2028, the growth among segments provide accurate calculations and forecasts for revenue by Type and by Application. This analysis can help you expand your business by targeting qualified niche markets.

Market segment by Type, covers

Cloud-Based

On-Premises

Market segment by Application, can be divided into

Large Enterprises(1000+ Users)

Medium-Sized Enterprise(499-1000 Users)

Small Enterprises(1-499 Users)

Market segment by players, this report covers

NapoleonCat

Zoho CRM

Zendesk

Freshsales

Sprout Social

Insightly

Talkspirit

SeoToaster CRM

Nimble

Agorapulse

Highrise CRM

SugarCRM

Relenta

NABD System

SalesSeek

Sendible

Jive

Yodle

Sage CRM

Infor CRM

Driftrock Flow

Market segment by regions, regional analysis covers

North America (United States, Canada, and Mexico)

Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)

Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia, and Rest of Asia-Pacific)

South America (Brazil, Argentina, Rest of South America)

Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)

The content of the study subjects, includes a total of 12 chapters:

Chapter 1, to describe Social CRM Software product scope, market overview, market opportunities, market driving force and market risks.

Chapter 2, to profile the top players of Social CRM Software, with revenue, gross margin and global market share of Social CRM Software from 2019 to 2022.

Chapter 3, the Social CRM Software competitive situation, revenue and global market share of top players are analyzed emphatically by landscape contrast.

Chapter 4 and 5, to segment the market size by Type and application, with revenue and growth rate by Type, application, from 2017 to 2028.

Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2017 to 2022.and Social CRM Software market forecast, by regions, type and application, with revenue, from 2023 to 2028.

Chapter 11 and 12, to describe Social CRM Software research findings and conclusion, appendix and data source.

Frequently Asked Questions

The base year for the study has been considered 2019, historic year 2014 and 2018, the forecast period considered is from 2020 to 2027. The regions analyzed for the market include North America, Europe, South America, Asia Pacific, and Middle East and Africa. These regions are further analyzed at the country-level. The study also includes attractiveness analysis of type, application and regions which are benchmarked based on their market size, growth rate and attractiveness in terms of present and future opportunity for understanding the future growth of the market.

Market is segmented on the basis:

  • By Type
  • By Application
  • By Region
  • By Country
  • By Manufacturer

The report offers in-depth analysis of driving factors, opportunities, restraints, and challenges for gaining the key insight of the market. The report emphasizes on all the key trends that play a vital role in the enlargement of the market from 2019 to 2026.

The report provides company profile of the key players operating in the market and a comparative analysis based on their business overviews industry offering, segment market share, regional presence, business strategies, innovations, mergers & acquisitions, recent developments, joint venture, collaborations, partnerships, SWOT analysis, and key financial information.

1 Market Overview

1.1 Product Overview and Scope of Social CRM Software

1.2 Classification of Social CRM Software by Type

1.2.1 Overview: Global Social CRM Software Market Size by Type: 2017 Versus 2021 Versus 2028

1.2.2 Global Social CRM Software Revenue Market Share by Type in 2021

1.2.3 Cloud-Based

1.2.4 On-Premises

1.3 Global Social CRM Software Market by Application

1.3.1 Overview: Global Social CRM Software Market Size by Application: 2017 Versus 2021 Versus 2028

1.3.2 Large Enterprises(1000+ Users)

1.3.3 Medium-Sized Enterprise(499-1000 Users)

1.3.4 Small Enterprises(1-499 Users)

1.4 Global Social CRM Software Market Size & Forecast

1.5 Global Social CRM Software Market Size and Forecast by Region

1.5.1 Global Social CRM Software Market Size by Region: 2017 VS 2021 VS 2028

1.5.2 Global Social CRM Software Market Size by Region, (2017-2022)

1.5.3 North America Social CRM Software Market Size and Prospect (2017-2028)

1.5.4 Europe Social CRM Software Market Size and Prospect (2017-2028)

1.5.5 Asia-Pacific Social CRM Software Market Size and Prospect (2017-2028)

1.5.6 South America Social CRM Software Market Size and Prospect (2017-2028)

1.5.7 Middle East and Africa Social CRM Software Market Size and Prospect (2017-2028)

1.6 Market Drivers, Restraints and Trends

1.6.1 Social CRM Software Market Drivers

1.6.2 Social CRM Software Market Restraints

1.6.3 Social CRM Software Trends Analysis

2 Company Profiles

2.1 NapoleonCat

2.1.1 NapoleonCat Details

2.1.2 NapoleonCat Major Business

2.1.3 NapoleonCat Social CRM Software Product and Solutions

2.1.4 NapoleonCat Social CRM Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.1.5 NapoleonCat Recent Developments and Future Plans

2.2 Zoho CRM

2.2.1 Zoho CRM Details

2.2.2 Zoho CRM Major Business

2.2.3 Zoho CRM Social CRM Software Product and Solutions

2.2.4 Zoho CRM Social CRM Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.2.5 Zoho CRM Recent Developments and Future Plans

2.3 Zendesk

2.3.1 Zendesk Details

2.3.2 Zendesk Major Business

2.3.3 Zendesk Social CRM Software Product and Solutions

2.3.4 Zendesk Social CRM Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.3.5 Zendesk Recent Developments and Future Plans

2.4 Freshsales

2.4.1 Freshsales Details

2.4.2 Freshsales Major Business

2.4.3 Freshsales Social CRM Software Product and Solutions

2.4.4 Freshsales Social CRM Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.4.5 Freshsales Recent Developments and Future Plans

2.5 Sprout Social

2.5.1 Sprout Social Details

2.5.2 Sprout Social Major Business

2.5.3 Sprout Social Social CRM Software Product and Solutions

2.5.4 Sprout Social Social CRM Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.5.5 Sprout Social Recent Developments and Future Plans

2.6 Insightly

2.6.1 Insightly Details

2.6.2 Insightly Major Business

2.6.3 Insightly Social CRM Software Product and Solutions

2.6.4 Insightly Social CRM Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.6.5 Insightly Recent Developments and Future Plans

2.7 Talkspirit

2.7.1 Talkspirit Details

2.7.2 Talkspirit Major Business

2.7.3 Talkspirit Social CRM Software Product and Solutions

2.7.4 Talkspirit Social CRM Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.7.5 Talkspirit Recent Developments and Future Plans

2.8 SeoToaster CRM

2.8.1 SeoToaster CRM Details

2.8.2 SeoToaster CRM Major Business

2.8.3 SeoToaster CRM Social CRM Software Product and Solutions

2.8.4 SeoToaster CRM Social CRM Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.8.5 SeoToaster CRM Recent Developments and Future Plans

2.9 Nimble

2.9.1 Nimble Details

2.9.2 Nimble Major Business

2.9.3 Nimble Social CRM Software Product and Solutions

2.9.4 Nimble Social CRM Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.9.5 Nimble Recent Developments and Future Plans

2.10 Agorapulse

2.10.1 Agorapulse Details

2.10.2 Agorapulse Major Business

2.10.3 Agorapulse Social CRM Software Product and Solutions

2.10.4 Agorapulse Social CRM Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.10.5 Agorapulse Recent Developments and Future Plans

2.11 Highrise CRM

2.11.1 Highrise CRM Details

2.11.2 Highrise CRM Major Business

2.11.3 Highrise CRM Social CRM Software Product and Solutions

2.11.4 Highrise CRM Social CRM Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.11.5 Highrise CRM Recent Developments and Future Plans

2.12 SugarCRM

2.12.1 SugarCRM Details

2.12.2 SugarCRM Major Business

2.12.3 SugarCRM Social CRM Software Product and Solutions

2.12.4 SugarCRM Social CRM Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.12.5 SugarCRM Recent Developments and Future Plans

2.13 Relenta

2.13.1 Relenta Details

2.13.2 Relenta Major Business

2.13.3 Relenta Social CRM Software Product and Solutions

2.13.4 Relenta Social CRM Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.13.5 Relenta Recent Developments and Future Plans

2.14 NABD System

2.14.1 NABD System Details

2.14.2 NABD System Major Business

2.14.3 NABD System Social CRM Software Product and Solutions

2.14.4 NABD System Social CRM Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.14.5 NABD System Recent Developments and Future Plans

2.15 SalesSeek

2.15.1 SalesSeek Details

2.15.2 SalesSeek Major Business

2.15.3 SalesSeek Social CRM Software Product and Solutions

2.15.4 SalesSeek Social CRM Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.15.5 SalesSeek Recent Developments and Future Plans

2.16 Sendible

2.16.1 Sendible Details

2.16.2 Sendible Major Business

2.16.3 Sendible Social CRM Software Product and Solutions

2.16.4 Sendible Social CRM Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.16.5 Sendible Recent Developments and Future Plans

2.17 Jive

2.17.1 Jive Details

2.17.2 Jive Major Business

2.17.3 Jive Social CRM Software Product and Solutions

2.17.4 Jive Social CRM Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.17.5 Jive Recent Developments and Future Plans

2.18 Yodle

2.18.1 Yodle Details

2.18.2 Yodle Major Business

2.18.3 Yodle Social CRM Software Product and Solutions

2.18.4 Yodle Social CRM Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.18.5 Yodle Recent Developments and Future Plans

2.19 Sage CRM

2.19.1 Sage CRM Details

2.19.2 Sage CRM Major Business

2.19.3 Sage CRM Social CRM Software Product and Solutions

2.19.4 Sage CRM Social CRM Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.19.5 Sage CRM Recent Developments and Future Plans

2.20 Infor CRM

2.20.1 Infor CRM Details

2.20.2 Infor CRM Major Business

2.20.3 Infor CRM Social CRM Software Product and Solutions

2.20.4 Infor CRM Social CRM Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.20.5 Infor CRM Recent Developments and Future Plans

2.21 Driftrock Flow

2.21.1 Driftrock Flow Details

2.21.2 Driftrock Flow Major Business

2.21.3 Driftrock Flow Social CRM Software Product and Solutions

2.21.4 Driftrock Flow Social CRM Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.21.5 Driftrock Flow Recent Developments and Future Plans

3 Market Competition, by Players

3.1 Global Social CRM Software Revenue and Share by Players (2019, 2020, 2021, and 2022)

3.2 Market Concentration Rate

3.2.1 Top 3 Social CRM Software Players Market Share in 2021

3.2.2 Top 10 Social CRM Software Players Market Share in 2021

3.2.3 Market Competition Trend

3.3 Social CRM Software Players Head Office, Products and Services Provided

3.4 Social CRM Software Mergers & Acquisitions

3.5 Social CRM Software New Entrants and Expansion Plans

4 Market Size Segment by Type

4.1 Global Social CRM Software Revenue and Market Share by Type (2017-2022)

4.2 Global Social CRM Software Market Forecast by Type (2023-2028)

5 Market Size Segment by Application

5.1 Global Social CRM Software Revenue Market Share by Application (2017-2022)

5.2 Global Social CRM Software Market Forecast by Application (2023-2028)

6 North America by Country, by Type, and by Application

6.1 North America Social CRM Software Revenue by Type (2017-2028)

6.2 North America Social CRM Software Revenue by Application (2017-2028)

6.3 North America Social CRM Software Market Size by Country

6.3.1 North America Social CRM Software Revenue by Country (2017-2028)

6.3.2 United States Social CRM Software Market Size and Forecast (2017-2028)

6.3.3 Canada Social CRM Software Market Size and Forecast (2017-2028)

6.3.4 Mexico Social CRM Software Market Size and Forecast (2017-2028)

7 Europe by Country, by Type, and by Application

7.1 Europe Social CRM Software Revenue by Type (2017-2028)

7.2 Europe Social CRM Software Revenue by Application (2017-2028)

7.3 Europe Social CRM Software Market Size by Country

7.3.1 Europe Social CRM Software Revenue by Country (2017-2028)

7.3.2 Germany Social CRM Software Market Size and Forecast (2017-2028)

7.3.3 France Social CRM Software Market Size and Forecast (2017-2028)

7.3.4 United Kingdom Social CRM Software Market Size and Forecast (2017-2028)

7.3.5 Russia Social CRM Software Market Size and Forecast (2017-2028)

7.3.6 Italy Social CRM Software Market Size and Forecast (2017-2028)

8 Asia-Pacific by Region, by Type, and by Application

8.1 Asia-Pacific Social CRM Software Revenue by Type (2017-2028)

8.2 Asia-Pacific Social CRM Software Revenue by Application (2017-2028)

8.3 Asia-Pacific Social CRM Software Market Size by Region

8.3.1 Asia-Pacific Social CRM Software Revenue by Region (2017-2028)

8.3.2 China Social CRM Software Market Size and Forecast (2017-2028)

8.3.3 Japan Social CRM Software Market Size and Forecast (2017-2028)

8.3.4 South Korea Social CRM Software Market Size and Forecast (2017-2028)

8.3.5 India Social CRM Software Market Size and Forecast (2017-2028)

8.3.6 Southeast Asia Social CRM Software Market Size and Forecast (2017-2028)

8.3.7 Australia Social CRM Software Market Size and Forecast (2017-2028)

9 South America by Country, by Type, and by Application

9.1 South America Social CRM Software Revenue by Type (2017-2028)

9.2 South America Social CRM Software Revenue by Application (2017-2028)

9.3 South America Social CRM Software Market Size by Country

9.3.1 South America Social CRM Software Revenue by Country (2017-2028)

9.3.2 Brazil Social CRM Software Market Size and Forecast (2017-2028)

9.3.3 Argentina Social CRM Software Market Size and Forecast (2017-2028)

10 Middle East & Africa by Country, by Type, and by Application

10.1 Middle East & Africa Social CRM Software Revenue by Type (2017-2028)

10.2 Middle East & Africa Social CRM Software Revenue by Application (2017-2028)

10.3 Middle East & Africa Social CRM Software Market Size by Country

10.3.1 Middle East & Africa Social CRM Software Revenue by Country (2017-2028)

10.3.2 Turkey Social CRM Software Market Size and Forecast (2017-2028)

10.3.3 Saudi Arabia Social CRM Software Market Size and Forecast (2017-2028)

10.3.4 UAE Social CRM Software Market Size and Forecast (2017-2028)

11 Research Findings and Conclusion

12 Appendix

12.1 Methodology

12.2 Research Process and Data Source

12.3 Disclaimer

List of Tables

Table 1. Global Social CRM Software Revenue by Type, (USD Million), 2017 VS 2021 VS 2028

Table 2. Global Social CRM Software Revenue by Application, (USD Million), 2017 VS 2021 VS 2028

Table 3. Global Market Social CRM Software Revenue (Million USD) Comparison by Region (2017 VS 2021 VS 2028)

Table 4. Global Social CRM Software Revenue (USD Million) by Region (2017-2022)

Table 5. Global Social CRM Software Revenue Market Share by Region (2023-2028)

Table 6. NapoleonCat Corporate Information, Head Office, and Major Competitors

Table 7. NapoleonCat Major Business

Table 8. NapoleonCat Social CRM Software Product and Solutions

Table 9. NapoleonCat Social CRM Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 10. Zoho CRM Corporate Information, Head Office, and Major Competitors

Table 11. Zoho CRM Major Business

Table 12. Zoho CRM Social CRM Software Product and Solutions

Table 13. Zoho CRM Social CRM Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 14. Zendesk Corporate Information, Head Office, and Major Competitors

Table 15. Zendesk Major Business

Table 16. Zendesk Social CRM Software Product and Solutions

Table 17. Zendesk Social CRM Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 18. Freshsales Corporate Information, Head Office, and Major Competitors

Table 19. Freshsales Major Business

Table 20. Freshsales Social CRM Software Product and Solutions

Table 21. Freshsales Social CRM Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 22. Sprout Social Corporate Information, Head Office, and Major Competitors

Table 23. Sprout Social Major Business

Table 24. Sprout Social Social CRM Software Product and Solutions

Table 25. Sprout Social Social CRM Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 26. Insightly Corporate Information, Head Office, and Major Competitors

Table 27. Insightly Major Business

Table 28. Insightly Social CRM Software Product and Solutions

Table 29. Insightly Social CRM Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 30. Talkspirit Corporate Information, Head Office, and Major Competitors

Table 31. Talkspirit Major Business

Table 32. Talkspirit Social CRM Software Product and Solutions

Table 33. Talkspirit Social CRM Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 34. SeoToaster CRM Corporate Information, Head Office, and Major Competitors

Table 35. SeoToaster CRM Major Business

Table 36. SeoToaster CRM Social CRM Software Product and Solutions

Table 37. SeoToaster CRM Social CRM Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 38. Nimble Corporate Information, Head Office, and Major Competitors

Table 39. Nimble Major Business

Table 40. Nimble Social CRM Software Product and Solutions

Table 41. Nimble Social CRM Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 42. Agorapulse Corporate Information, Head Office, and Major Competitors

Table 43. Agorapulse Major Business

Table 44. Agorapulse Social CRM Software Product and Solutions

Table 45. Agorapulse Social CRM Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 46. Highrise CRM Corporate Information, Head Office, and Major Competitors

Table 47. Highrise CRM Major Business

Table 48. Highrise CRM Social CRM Software Product and Solutions

Table 49. Highrise CRM Social CRM Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 50. SugarCRM Corporate Information, Head Office, and Major Competitors

Table 51. SugarCRM Major Business

Table 52. SugarCRM Social CRM Software Product and Solutions

Table 53. SugarCRM Social CRM Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 54. Relenta Corporate Information, Head Office, and Major Competitors

Table 55. Relenta Major Business

Table 56. Relenta Social CRM Software Product and Solutions

Table 57. Relenta Social CRM Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 58. NABD System Corporate Information, Head Office, and Major Competitors

Table 59. NABD System Major Business

Table 60. NABD System Social CRM Software Product and Solutions

Table 61. NABD System Social CRM Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 62. SalesSeek Corporate Information, Head Office, and Major Competitors

Table 63. SalesSeek Major Business

Table 64. SalesSeek Social CRM Software Product and Solutions

Table 65. SalesSeek Social CRM Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 66. Sendible Corporate Information, Head Office, and Major Competitors

Table 67. Sendible Major Business

Table 68. Sendible Social CRM Software Product and Solutions

Table 69. Sendible Social CRM Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 70. Jive Corporate Information, Head Office, and Major Competitors

Table 71. Jive Major Business

Table 72. Jive Social CRM Software Product and Solutions

Table 73. Jive Social CRM Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 74. Yodle Corporate Information, Head Office, and Major Competitors

Table 75. Yodle Major Business

Table 76. Yodle Social CRM Software Product and Solutions

Table 77. Yodle Social CRM Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 78. Sage CRM Corporate Information, Head Office, and Major Competitors

Table 79. Sage CRM Major Business

Table 80. Sage CRM Social CRM Software Product and Solutions

Table 81. Sage CRM Social CRM Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 82. Infor CRM Corporate Information, Head Office, and Major Competitors

Table 83. Infor CRM Major Business

Table 84. Infor CRM Social CRM Software Product and Solutions

Table 85. Infor CRM Social CRM Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 86. Driftrock Flow Corporate Information, Head Office, and Major Competitors

Table 87. Driftrock Flow Major Business

Table 88. Driftrock Flow Social CRM Software Product and Solutions

Table 89. Driftrock Flow Social CRM Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 90. Global Social CRM Software Revenue (USD Million) by Players (2019, 2020, 2021, and 2022)

Table 91. Global Social CRM Software Revenue Share by Players (2019, 2020, 2021, and 2022)

Table 92. Breakdown of Social CRM Software by Company Type (Tier 1, Tier 2 and Tier 3)

Table 93. Social CRM Software Players Head Office, Products and Services Provided

Table 94. Social CRM Software Mergers & Acquisitions in the Past Five Years

Table 95. Social CRM Software New Entrants and Expansion Plans

Table 96. Global Social CRM Software Revenue (USD Million) by Type (2017-2022)

Table 97. Global Social CRM Software Revenue Share by Type (2017-2022)

Table 98. Global Social CRM Software Revenue Forecast by Type (2023-2028)

Table 99. Global Social CRM Software Revenue by Application (2017-2022)

Table 100. Global Social CRM Software Revenue Forecast by Application (2023-2028)

Table 101. North America Social CRM Software Revenue by Type (2017-2022) & (USD Million)

Table 102. North America Social CRM Software Revenue by Type (2023-2028) & (USD Million)

Table 103. North America Social CRM Software Revenue by Application (2017-2022) & (USD Million)

Table 104. North America Social CRM Software Revenue by Application (2023-2028) & (USD Million)

Table 105. North America Social CRM Software Revenue by Country (2017-2022) & (USD Million)

Table 106. North America Social CRM Software Revenue by Country (2023-2028) & (USD Million)

Table 107. Europe Social CRM Software Revenue by Type (2017-2022) & (USD Million)

Table 108. Europe Social CRM Software Revenue by Type (2023-2028) & (USD Million)

Table 109. Europe Social CRM Software Revenue by Application (2017-2022) & (USD Million)

Table 110. Europe Social CRM Software Revenue by Application (2023-2028) & (USD Million)

Table 111. Europe Social CRM Software Revenue by Country (2017-2022) & (USD Million)

Table 112. Europe Social CRM Software Revenue by Country (2023-2028) & (USD Million)

Table 113. Asia-Pacific Social CRM Software Revenue by Type (2017-2022) & (USD Million)

Table 114. Asia-Pacific Social CRM Software Revenue by Type (2023-2028) & (USD Million)

Table 115. Asia-Pacific Social CRM Software Revenue by Application (2017-2022) & (USD Million)

Table 116. Asia-Pacific Social CRM Software Revenue by Application (2023-2028) & (USD Million)

Table 117. Asia-Pacific Social CRM Software Revenue by Region (2017-2022) & (USD Million)

Table 118. Asia-Pacific Social CRM Software Revenue by Region (2023-2028) & (USD Million)

Table 119. South America Social CRM Software Revenue by Type (2017-2022) & (USD Million)

Table 120. South America Social CRM Software Revenue by Type (2023-2028) & (USD Million)

Table 121. South America Social CRM Software Revenue by Application (2017-2022) & (USD Million)

Table 122. South America Social CRM Software Revenue by Application (2023-2028) & (USD Million)

Table 123. South America Social CRM Software Revenue by Country (2017-2022) & (USD Million)

Table 124. South America Social CRM Software Revenue by Country (2023-2028) & (USD Million)

Table 125. Middle East & Africa Social CRM Software Revenue by Type (2017-2022) & (USD Million)

Table 126. Middle East & Africa Social CRM Software Revenue by Type (2023-2028) & (USD Million)

Table 127. Middle East & Africa Social CRM Software Revenue by Application (2017-2022) & (USD Million)

Table 128. Middle East & Africa Social CRM Software Revenue by Application (2023-2028) & (USD Million)

Table 129. Middle East & Africa Social CRM Software Revenue by Country (2017-2022) & (USD Million)

Table 130. Middle East & Africa Social CRM Software Revenue by Country (2023-2028) & (USD Million)

List of Figures

Figure 1. Social CRM Software Picture

Figure 2. Global Social CRM Software Revenue Market Share by Type in 2021

Figure 3. Cloud-Based

Figure 4. On-Premises

Figure 5. Social CRM Software Revenue Market Share by Application in 2021

Figure 6. Large Enterprises(1000+ Users) Picture

Figure 7. Medium-Sized Enterprise(499-1000 Users) Picture

Figure 8. Small Enterprises(1-499 Users) Picture

Figure 9. Global Social CRM Software Market Size, (USD Million): 2017 VS 2021 VS 2028

Figure 10. Global Social CRM Software Revenue and Forecast (2017-2028) & (USD Million)

Figure 11. Global Social CRM Software Revenue Market Share by Region (2017-2028)

Figure 12. Global Social CRM Software Revenue Market Share by Region in 2021

Figure 13. North America Social CRM Software Revenue (USD Million) and Growth Rate (2017-2028)

Figure 14. Europe Social CRM Software Revenue (USD Million) and Growth Rate (2017-2028)

Figure 15. Asia-Pacific Social CRM Software Revenue (USD Million) and Growth Rate (2017-2028)

Figure 16. South America Social CRM Software Revenue (USD Million) and Growth Rate (2017-2028)

Figure 17. Middle East and Africa Social CRM Software Revenue (USD Million) and Growth Rate (2017-2028)

Figure 18. Social CRM Software Market Drivers

Figure 19. Social CRM Software Market Restraints

Figure 20. Social CRM Software Market Trends

Figure 21. NapoleonCat Recent Developments and Future Plans

Figure 22. Zoho CRM Recent Developments and Future Plans

Figure 23. Zendesk Recent Developments and Future Plans

Figure 24. Freshsales Recent Developments and Future Plans

Figure 25. Sprout Social Recent Developments and Future Plans

Figure 26. Insightly Recent Developments and Future Plans

Figure 27. Talkspirit Recent Developments and Future Plans

Figure 28. SeoToaster CRM Recent Developments and Future Plans

Figure 29. Nimble Recent Developments and Future Plans

Figure 30. Agorapulse Recent Developments and Future Plans

Figure 31. Highrise CRM Recent Developments and Future Plans

Figure 32. SugarCRM Recent Developments and Future Plans

Figure 33. Relenta Recent Developments and Future Plans

Figure 34. NABD System Recent Developments and Future Plans

Figure 35. SalesSeek Recent Developments and Future Plans

Figure 36. Sendible Recent Developments and Future Plans

Figure 37. Jive Recent Developments and Future Plans

Figure 38. Yodle Recent Developments and Future Plans

Figure 39. Sage CRM Recent Developments and Future Plans

Figure 40. Infor CRM Recent Developments and Future Plans

Figure 41. Driftrock Flow Recent Developments and Future Plans

Figure 42. Global Social CRM Software Revenue Share by Players in 2021

Figure 43. Social CRM Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3) in 2021

Figure 44. Global Top 3 Players Social CRM Software Revenue Market Share in 2021

Figure 45. Global Top 10 Players Social CRM Software Revenue Market Share in 2021

Figure 46. Key Players Market Share Trend (Top 3 Market Share: 2020 VS 2021 VS 2022)

Figure 47. Global Social CRM Software Revenue Share by Type in 2021

Figure 48. Global Social CRM Software Market Share Forecast by Type (2023-2028)

Figure 49. Global Social CRM Software Revenue Share by Application in 2021

Figure 50. Global Social CRM Software Market Share Forecast by Application (2023-2028)

Figure 51. North America Social CRM Software Sales Market Share by Type (2017-2028)

Figure 52. North America Social CRM Software Sales Market Share by Application (2017-2028)

Figure 53. North America Social CRM Software Revenue Market Share by Country (2017-2028)

Figure 54. United States Social CRM Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 55. Canada Social CRM Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 56. Mexico Social CRM Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 57. Europe Social CRM Software Sales Market Share by Type (2017-2028)

Figure 58. Europe Social CRM Software Sales Market Share by Application (2017-2028)

Figure 59. Europe Social CRM Software Revenue Market Share by Country (2017-2028)

Figure 60. Germany Social CRM Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 61. France Social CRM Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 62. United Kingdom Social CRM Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 63. Russia Social CRM Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 64. Italy Social CRM Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 65. Asia-Pacific Social CRM Software Sales Market Share by Type (2017-2028)

Figure 66. Asia-Pacific Social CRM Software Sales Market Share by Application (2017-2028)

Figure 67. Asia-Pacific Social CRM Software Revenue Market Share by Region (2017-2028)

Figure 68. China Social CRM Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 69. Japan Social CRM Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 70. South Korea Social CRM Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 71. India Social CRM Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 72. Southeast Asia Social CRM Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 73. Australia Social CRM Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 74. South America Social CRM Software Sales Market Share by Type (2017-2028)

Figure 75. South America Social CRM Software Sales Market Share by Application (2017-2028)

Figure 76. South America Social CRM Software Revenue Market Share by Country (2017-2028)

Figure 77. Brazil Social CRM Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 78. Argentina Social CRM Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 79. Middle East and Africa Social CRM Software Sales Market Share by Type (2017-2028)

Figure 80. Middle East and Africa Social CRM Software Sales Market Share by Application (2017-2028)

Figure 81. Middle East and Africa Social CRM Software Revenue Market Share by Country (2017-2028)

Figure 82. Turkey Social CRM Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 83. Saudi Arabia Social CRM Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 84. UAE Social CRM Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 85. Methodology

Figure 86. Research Process and Data Source