Global Help Desk & Ticketing Software Market 2022 by Company, Regions, Type and Application, Forecast to 2028

  • receipt Report ID : 327348
  • calendar_today Published On: Jan, 2023
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The Help Desk & Ticketing Software market report provides a detailed analysis of global market size, regional and country-level market size, segmentation market growth, market share, competitive Landscape, sales analysis, impact of domestic and global market players, value chain optimization, trade regulations, recent developments, opportunities analysis, strategic market growth analysis, product launches, area marketplace expanding, and technological innovations.

According to our latest study, due to COVID-19 pandemic, the global Help Desk & Ticketing Software market size is estimated to be worth US$ million in 2021 and is forecast to a readjusted size of USD million by 2028 with a CAGR of % during review period. Large Enterprises(1000+ Users) accounting for % of the Help Desk & Ticketing Software global market in 2021, is projected to value USD million by 2028, growing at a % CAGR in next six years. While Cloud-Based segment is altered to a % CAGR between 2022 and 2028.

Global key companies of Help Desk & Ticketing Software include Vision Helpdesk, Genesys PureCloud, Canfigure, LiveChat, and Wrike, etc. In terms of revenue, the global top four players hold a share over % in 2021.

Market segmentation

Help Desk & Ticketing Software market is split by Type and by Application. For the period 2017-2028, the growth among segments provide accurate calculations and forecasts for revenue by Type and by Application. This analysis can help you expand your business by targeting qualified niche markets.

Market segment by Type, covers

Cloud-Based

On-Premises

Market segment by Application, can be divided into

Large Enterprises(1000+ Users)

Medium-Sized Enterprise(499-1000 Users)

Small Enterprises(1-499 Users)

Market segment by players, this report covers

Vision Helpdesk

Genesys PureCloud

Canfigure

LiveChat

Wrike

Bitrix24

LiveAgent

HelpDesk

Mint Service Desk

HarmonyPSA

Agile CRM

Teamwork Desk

Zendesk

TeamSupport

Qualtrics

Nextiva

Help Scout

Market segment by regions, regional analysis covers

North America (United States, Canada, and Mexico)

Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)

Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia, and Rest of Asia-Pacific)

South America (Brazil, Argentina, Rest of South America)

Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)

The content of the study subjects, includes a total of 12 chapters:

Chapter 1, to describe Help Desk & Ticketing Software product scope, market overview, market opportunities, market driving force and market risks.

Chapter 2, to profile the top players of Help Desk & Ticketing Software, with revenue, gross margin and global market share of Help Desk & Ticketing Software from 2019 to 2022.

Chapter 3, the Help Desk & Ticketing Software competitive situation, revenue and global market share of top players are analyzed emphatically by landscape contrast.

Chapter 4 and 5, to segment the market size by Type and application, with revenue and growth rate by Type, application, from 2017 to 2028.

Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2017 to 2022.and Help Desk & Ticketing Software market forecast, by regions, type and application, with revenue, from 2023 to 2028.

Chapter 11 and 12, to describe Help Desk & Ticketing Software research findings and conclusion, appendix and data source.

Frequently Asked Questions

The base year for the study has been considered 2019, historic year 2014 and 2018, the forecast period considered is from 2020 to 2027. The regions analyzed for the market include North America, Europe, South America, Asia Pacific, and Middle East and Africa. These regions are further analyzed at the country-level. The study also includes attractiveness analysis of type, application and regions which are benchmarked based on their market size, growth rate and attractiveness in terms of present and future opportunity for understanding the future growth of the market.

Market is segmented on the basis:

  • By Type
  • By Application
  • By Region
  • By Country
  • By Manufacturer

The report offers in-depth analysis of driving factors, opportunities, restraints, and challenges for gaining the key insight of the market. The report emphasizes on all the key trends that play a vital role in the enlargement of the market from 2019 to 2026.

The report provides company profile of the key players operating in the market and a comparative analysis based on their business overviews industry offering, segment market share, regional presence, business strategies, innovations, mergers & acquisitions, recent developments, joint venture, collaborations, partnerships, SWOT analysis, and key financial information.

1 Market Overview

1.1 Product Overview and Scope of Help Desk & Ticketing Software

1.2 Classification of Help Desk & Ticketing Software by Type

1.2.1 Overview: Global Help Desk & Ticketing Software Market Size by Type: 2017 Versus 2021 Versus 2028

1.2.2 Global Help Desk & Ticketing Software Revenue Market Share by Type in 2021

1.2.3 Cloud-Based

1.2.4 On-Premises

1.3 Global Help Desk & Ticketing Software Market by Application

1.3.1 Overview: Global Help Desk & Ticketing Software Market Size by Application: 2017 Versus 2021 Versus 2028

1.3.2 Large Enterprises(1000+ Users)

1.3.3 Medium-Sized Enterprise(499-1000 Users)

1.3.4 Small Enterprises(1-499 Users)

1.4 Global Help Desk & Ticketing Software Market Size & Forecast

1.5 Global Help Desk & Ticketing Software Market Size and Forecast by Region

1.5.1 Global Help Desk & Ticketing Software Market Size by Region: 2017 VS 2021 VS 2028

1.5.2 Global Help Desk & Ticketing Software Market Size by Region, (2017-2022)

1.5.3 North America Help Desk & Ticketing Software Market Size and Prospect (2017-2028)

1.5.4 Europe Help Desk & Ticketing Software Market Size and Prospect (2017-2028)

1.5.5 Asia-Pacific Help Desk & Ticketing Software Market Size and Prospect (2017-2028)

1.5.6 South America Help Desk & Ticketing Software Market Size and Prospect (2017-2028)

1.5.7 Middle East and Africa Help Desk & Ticketing Software Market Size and Prospect (2017-2028)

1.6 Market Drivers, Restraints and Trends

1.6.1 Help Desk & Ticketing Software Market Drivers

1.6.2 Help Desk & Ticketing Software Market Restraints

1.6.3 Help Desk & Ticketing Software Trends Analysis

2 Company Profiles

2.1 Vision Helpdesk

2.1.1 Vision Helpdesk Details

2.1.2 Vision Helpdesk Major Business

2.1.3 Vision Helpdesk Help Desk & Ticketing Software Product and Solutions

2.1.4 Vision Helpdesk Help Desk & Ticketing Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.1.5 Vision Helpdesk Recent Developments and Future Plans

2.2 Genesys PureCloud

2.2.1 Genesys PureCloud Details

2.2.2 Genesys PureCloud Major Business

2.2.3 Genesys PureCloud Help Desk & Ticketing Software Product and Solutions

2.2.4 Genesys PureCloud Help Desk & Ticketing Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.2.5 Genesys PureCloud Recent Developments and Future Plans

2.3 Canfigure

2.3.1 Canfigure Details

2.3.2 Canfigure Major Business

2.3.3 Canfigure Help Desk & Ticketing Software Product and Solutions

2.3.4 Canfigure Help Desk & Ticketing Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.3.5 Canfigure Recent Developments and Future Plans

2.4 LiveChat

2.4.1 LiveChat Details

2.4.2 LiveChat Major Business

2.4.3 LiveChat Help Desk & Ticketing Software Product and Solutions

2.4.4 LiveChat Help Desk & Ticketing Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.4.5 LiveChat Recent Developments and Future Plans

2.5 Wrike

2.5.1 Wrike Details

2.5.2 Wrike Major Business

2.5.3 Wrike Help Desk & Ticketing Software Product and Solutions

2.5.4 Wrike Help Desk & Ticketing Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.5.5 Wrike Recent Developments and Future Plans

2.6 Bitrix24

2.6.1 Bitrix24 Details

2.6.2 Bitrix24 Major Business

2.6.3 Bitrix24 Help Desk & Ticketing Software Product and Solutions

2.6.4 Bitrix24 Help Desk & Ticketing Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.6.5 Bitrix24 Recent Developments and Future Plans

2.7 LiveAgent

2.7.1 LiveAgent Details

2.7.2 LiveAgent Major Business

2.7.3 LiveAgent Help Desk & Ticketing Software Product and Solutions

2.7.4 LiveAgent Help Desk & Ticketing Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.7.5 LiveAgent Recent Developments and Future Plans

2.8 HelpDesk

2.8.1 HelpDesk Details

2.8.2 HelpDesk Major Business

2.8.3 HelpDesk Help Desk & Ticketing Software Product and Solutions

2.8.4 HelpDesk Help Desk & Ticketing Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.8.5 HelpDesk Recent Developments and Future Plans

2.9 Mint Service Desk

2.9.1 Mint Service Desk Details

2.9.2 Mint Service Desk Major Business

2.9.3 Mint Service Desk Help Desk & Ticketing Software Product and Solutions

2.9.4 Mint Service Desk Help Desk & Ticketing Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.9.5 Mint Service Desk Recent Developments and Future Plans

2.10 HarmonyPSA

2.10.1 HarmonyPSA Details

2.10.2 HarmonyPSA Major Business

2.10.3 HarmonyPSA Help Desk & Ticketing Software Product and Solutions

2.10.4 HarmonyPSA Help Desk & Ticketing Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.10.5 HarmonyPSA Recent Developments and Future Plans

2.11 Agile CRM

2.11.1 Agile CRM Details

2.11.2 Agile CRM Major Business

2.11.3 Agile CRM Help Desk & Ticketing Software Product and Solutions

2.11.4 Agile CRM Help Desk & Ticketing Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.11.5 Agile CRM Recent Developments and Future Plans

2.12 Teamwork Desk

2.12.1 Teamwork Desk Details

2.12.2 Teamwork Desk Major Business

2.12.3 Teamwork Desk Help Desk & Ticketing Software Product and Solutions

2.12.4 Teamwork Desk Help Desk & Ticketing Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.12.5 Teamwork Desk Recent Developments and Future Plans

2.13 Zendesk

2.13.1 Zendesk Details

2.13.2 Zendesk Major Business

2.13.3 Zendesk Help Desk & Ticketing Software Product and Solutions

2.13.4 Zendesk Help Desk & Ticketing Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.13.5 Zendesk Recent Developments and Future Plans

2.14 TeamSupport

2.14.1 TeamSupport Details

2.14.2 TeamSupport Major Business

2.14.3 TeamSupport Help Desk & Ticketing Software Product and Solutions

2.14.4 TeamSupport Help Desk & Ticketing Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.14.5 TeamSupport Recent Developments and Future Plans

2.15 Qualtrics

2.15.1 Qualtrics Details

2.15.2 Qualtrics Major Business

2.15.3 Qualtrics Help Desk & Ticketing Software Product and Solutions

2.15.4 Qualtrics Help Desk & Ticketing Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.15.5 Qualtrics Recent Developments and Future Plans

2.16 Nextiva

2.16.1 Nextiva Details

2.16.2 Nextiva Major Business

2.16.3 Nextiva Help Desk & Ticketing Software Product and Solutions

2.16.4 Nextiva Help Desk & Ticketing Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.16.5 Nextiva Recent Developments and Future Plans

2.17 Help Scout

2.17.1 Help Scout Details

2.17.2 Help Scout Major Business

2.17.3 Help Scout Help Desk & Ticketing Software Product and Solutions

2.17.4 Help Scout Help Desk & Ticketing Software Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.17.5 Help Scout Recent Developments and Future Plans

3 Market Competition, by Players

3.1 Global Help Desk & Ticketing Software Revenue and Share by Players (2019, 2020, 2021, and 2022)

3.2 Market Concentration Rate

3.2.1 Top 3 Help Desk & Ticketing Software Players Market Share in 2021

3.2.2 Top 10 Help Desk & Ticketing Software Players Market Share in 2021

3.2.3 Market Competition Trend

3.3 Help Desk & Ticketing Software Players Head Office, Products and Services Provided

3.4 Help Desk & Ticketing Software Mergers & Acquisitions

3.5 Help Desk & Ticketing Software New Entrants and Expansion Plans

4 Market Size Segment by Type

4.1 Global Help Desk & Ticketing Software Revenue and Market Share by Type (2017-2022)

4.2 Global Help Desk & Ticketing Software Market Forecast by Type (2023-2028)

5 Market Size Segment by Application

5.1 Global Help Desk & Ticketing Software Revenue Market Share by Application (2017-2022)

5.2 Global Help Desk & Ticketing Software Market Forecast by Application (2023-2028)

6 North America by Country, by Type, and by Application

6.1 North America Help Desk & Ticketing Software Revenue by Type (2017-2028)

6.2 North America Help Desk & Ticketing Software Revenue by Application (2017-2028)

6.3 North America Help Desk & Ticketing Software Market Size by Country

6.3.1 North America Help Desk & Ticketing Software Revenue by Country (2017-2028)

6.3.2 United States Help Desk & Ticketing Software Market Size and Forecast (2017-2028)

6.3.3 Canada Help Desk & Ticketing Software Market Size and Forecast (2017-2028)

6.3.4 Mexico Help Desk & Ticketing Software Market Size and Forecast (2017-2028)

7 Europe by Country, by Type, and by Application

7.1 Europe Help Desk & Ticketing Software Revenue by Type (2017-2028)

7.2 Europe Help Desk & Ticketing Software Revenue by Application (2017-2028)

7.3 Europe Help Desk & Ticketing Software Market Size by Country

7.3.1 Europe Help Desk & Ticketing Software Revenue by Country (2017-2028)

7.3.2 Germany Help Desk & Ticketing Software Market Size and Forecast (2017-2028)

7.3.3 France Help Desk & Ticketing Software Market Size and Forecast (2017-2028)

7.3.4 United Kingdom Help Desk & Ticketing Software Market Size and Forecast (2017-2028)

7.3.5 Russia Help Desk & Ticketing Software Market Size and Forecast (2017-2028)

7.3.6 Italy Help Desk & Ticketing Software Market Size and Forecast (2017-2028)

8 Asia-Pacific by Region, by Type, and by Application

8.1 Asia-Pacific Help Desk & Ticketing Software Revenue by Type (2017-2028)

8.2 Asia-Pacific Help Desk & Ticketing Software Revenue by Application (2017-2028)

8.3 Asia-Pacific Help Desk & Ticketing Software Market Size by Region

8.3.1 Asia-Pacific Help Desk & Ticketing Software Revenue by Region (2017-2028)

8.3.2 China Help Desk & Ticketing Software Market Size and Forecast (2017-2028)

8.3.3 Japan Help Desk & Ticketing Software Market Size and Forecast (2017-2028)

8.3.4 South Korea Help Desk & Ticketing Software Market Size and Forecast (2017-2028)

8.3.5 India Help Desk & Ticketing Software Market Size and Forecast (2017-2028)

8.3.6 Southeast Asia Help Desk & Ticketing Software Market Size and Forecast (2017-2028)

8.3.7 Australia Help Desk & Ticketing Software Market Size and Forecast (2017-2028)

9 South America by Country, by Type, and by Application

9.1 South America Help Desk & Ticketing Software Revenue by Type (2017-2028)

9.2 South America Help Desk & Ticketing Software Revenue by Application (2017-2028)

9.3 South America Help Desk & Ticketing Software Market Size by Country

9.3.1 South America Help Desk & Ticketing Software Revenue by Country (2017-2028)

9.3.2 Brazil Help Desk & Ticketing Software Market Size and Forecast (2017-2028)

9.3.3 Argentina Help Desk & Ticketing Software Market Size and Forecast (2017-2028)

10 Middle East & Africa by Country, by Type, and by Application

10.1 Middle East & Africa Help Desk & Ticketing Software Revenue by Type (2017-2028)

10.2 Middle East & Africa Help Desk & Ticketing Software Revenue by Application (2017-2028)

10.3 Middle East & Africa Help Desk & Ticketing Software Market Size by Country

10.3.1 Middle East & Africa Help Desk & Ticketing Software Revenue by Country (2017-2028)

10.3.2 Turkey Help Desk & Ticketing Software Market Size and Forecast (2017-2028)

10.3.3 Saudi Arabia Help Desk & Ticketing Software Market Size and Forecast (2017-2028)

10.3.4 UAE Help Desk & Ticketing Software Market Size and Forecast (2017-2028)

11 Research Findings and Conclusion

12 Appendix

12.1 Methodology

12.2 Research Process and Data Source

12.3 Disclaimer

List of Tables

Table 1. Global Help Desk & Ticketing Software Revenue by Type, (USD Million), 2017 VS 2021 VS 2028

Table 2. Global Help Desk & Ticketing Software Revenue by Application, (USD Million), 2017 VS 2021 VS 2028

Table 3. Global Market Help Desk & Ticketing Software Revenue (Million USD) Comparison by Region (2017 VS 2021 VS 2028)

Table 4. Global Help Desk & Ticketing Software Revenue (USD Million) by Region (2017-2022)

Table 5. Global Help Desk & Ticketing Software Revenue Market Share by Region (2023-2028)

Table 6. Vision Helpdesk Corporate Information, Head Office, and Major Competitors

Table 7. Vision Helpdesk Major Business

Table 8. Vision Helpdesk Help Desk & Ticketing Software Product and Solutions

Table 9. Vision Helpdesk Help Desk & Ticketing Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 10. Genesys PureCloud Corporate Information, Head Office, and Major Competitors

Table 11. Genesys PureCloud Major Business

Table 12. Genesys PureCloud Help Desk & Ticketing Software Product and Solutions

Table 13. Genesys PureCloud Help Desk & Ticketing Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 14. Canfigure Corporate Information, Head Office, and Major Competitors

Table 15. Canfigure Major Business

Table 16. Canfigure Help Desk & Ticketing Software Product and Solutions

Table 17. Canfigure Help Desk & Ticketing Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 18. LiveChat Corporate Information, Head Office, and Major Competitors

Table 19. LiveChat Major Business

Table 20. LiveChat Help Desk & Ticketing Software Product and Solutions

Table 21. LiveChat Help Desk & Ticketing Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 22. Wrike Corporate Information, Head Office, and Major Competitors

Table 23. Wrike Major Business

Table 24. Wrike Help Desk & Ticketing Software Product and Solutions

Table 25. Wrike Help Desk & Ticketing Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 26. Bitrix24 Corporate Information, Head Office, and Major Competitors

Table 27. Bitrix24 Major Business

Table 28. Bitrix24 Help Desk & Ticketing Software Product and Solutions

Table 29. Bitrix24 Help Desk & Ticketing Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 30. LiveAgent Corporate Information, Head Office, and Major Competitors

Table 31. LiveAgent Major Business

Table 32. LiveAgent Help Desk & Ticketing Software Product and Solutions

Table 33. LiveAgent Help Desk & Ticketing Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 34. HelpDesk Corporate Information, Head Office, and Major Competitors

Table 35. HelpDesk Major Business

Table 36. HelpDesk Help Desk & Ticketing Software Product and Solutions

Table 37. HelpDesk Help Desk & Ticketing Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 38. Mint Service Desk Corporate Information, Head Office, and Major Competitors

Table 39. Mint Service Desk Major Business

Table 40. Mint Service Desk Help Desk & Ticketing Software Product and Solutions

Table 41. Mint Service Desk Help Desk & Ticketing Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 42. HarmonyPSA Corporate Information, Head Office, and Major Competitors

Table 43. HarmonyPSA Major Business

Table 44. HarmonyPSA Help Desk & Ticketing Software Product and Solutions

Table 45. HarmonyPSA Help Desk & Ticketing Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 46. Agile CRM Corporate Information, Head Office, and Major Competitors

Table 47. Agile CRM Major Business

Table 48. Agile CRM Help Desk & Ticketing Software Product and Solutions

Table 49. Agile CRM Help Desk & Ticketing Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 50. Teamwork Desk Corporate Information, Head Office, and Major Competitors

Table 51. Teamwork Desk Major Business

Table 52. Teamwork Desk Help Desk & Ticketing Software Product and Solutions

Table 53. Teamwork Desk Help Desk & Ticketing Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 54. Zendesk Corporate Information, Head Office, and Major Competitors

Table 55. Zendesk Major Business

Table 56. Zendesk Help Desk & Ticketing Software Product and Solutions

Table 57. Zendesk Help Desk & Ticketing Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 58. TeamSupport Corporate Information, Head Office, and Major Competitors

Table 59. TeamSupport Major Business

Table 60. TeamSupport Help Desk & Ticketing Software Product and Solutions

Table 61. TeamSupport Help Desk & Ticketing Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 62. Qualtrics Corporate Information, Head Office, and Major Competitors

Table 63. Qualtrics Major Business

Table 64. Qualtrics Help Desk & Ticketing Software Product and Solutions

Table 65. Qualtrics Help Desk & Ticketing Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 66. Nextiva Corporate Information, Head Office, and Major Competitors

Table 67. Nextiva Major Business

Table 68. Nextiva Help Desk & Ticketing Software Product and Solutions

Table 69. Nextiva Help Desk & Ticketing Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 70. Help Scout Corporate Information, Head Office, and Major Competitors

Table 71. Help Scout Major Business

Table 72. Help Scout Help Desk & Ticketing Software Product and Solutions

Table 73. Help Scout Help Desk & Ticketing Software Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 74. Global Help Desk & Ticketing Software Revenue (USD Million) by Players (2019, 2020, 2021, and 2022)

Table 75. Global Help Desk & Ticketing Software Revenue Share by Players (2019, 2020, 2021, and 2022)

Table 76. Breakdown of Help Desk & Ticketing Software by Company Type (Tier 1, Tier 2 and Tier 3)

Table 77. Help Desk & Ticketing Software Players Head Office, Products and Services Provided

Table 78. Help Desk & Ticketing Software Mergers & Acquisitions in the Past Five Years

Table 79. Help Desk & Ticketing Software New Entrants and Expansion Plans

Table 80. Global Help Desk & Ticketing Software Revenue (USD Million) by Type (2017-2022)

Table 81. Global Help Desk & Ticketing Software Revenue Share by Type (2017-2022)

Table 82. Global Help Desk & Ticketing Software Revenue Forecast by Type (2023-2028)

Table 83. Global Help Desk & Ticketing Software Revenue by Application (2017-2022)

Table 84. Global Help Desk & Ticketing Software Revenue Forecast by Application (2023-2028)

Table 85. North America Help Desk & Ticketing Software Revenue by Type (2017-2022) & (USD Million)

Table 86. North America Help Desk & Ticketing Software Revenue by Type (2023-2028) & (USD Million)

Table 87. North America Help Desk & Ticketing Software Revenue by Application (2017-2022) & (USD Million)

Table 88. North America Help Desk & Ticketing Software Revenue by Application (2023-2028) & (USD Million)

Table 89. North America Help Desk & Ticketing Software Revenue by Country (2017-2022) & (USD Million)

Table 90. North America Help Desk & Ticketing Software Revenue by Country (2023-2028) & (USD Million)

Table 91. Europe Help Desk & Ticketing Software Revenue by Type (2017-2022) & (USD Million)

Table 92. Europe Help Desk & Ticketing Software Revenue by Type (2023-2028) & (USD Million)

Table 93. Europe Help Desk & Ticketing Software Revenue by Application (2017-2022) & (USD Million)

Table 94. Europe Help Desk & Ticketing Software Revenue by Application (2023-2028) & (USD Million)

Table 95. Europe Help Desk & Ticketing Software Revenue by Country (2017-2022) & (USD Million)

Table 96. Europe Help Desk & Ticketing Software Revenue by Country (2023-2028) & (USD Million)

Table 97. Asia-Pacific Help Desk & Ticketing Software Revenue by Type (2017-2022) & (USD Million)

Table 98. Asia-Pacific Help Desk & Ticketing Software Revenue by Type (2023-2028) & (USD Million)

Table 99. Asia-Pacific Help Desk & Ticketing Software Revenue by Application (2017-2022) & (USD Million)

Table 100. Asia-Pacific Help Desk & Ticketing Software Revenue by Application (2023-2028) & (USD Million)

Table 101. Asia-Pacific Help Desk & Ticketing Software Revenue by Region (2017-2022) & (USD Million)

Table 102. Asia-Pacific Help Desk & Ticketing Software Revenue by Region (2023-2028) & (USD Million)

Table 103. South America Help Desk & Ticketing Software Revenue by Type (2017-2022) & (USD Million)

Table 104. South America Help Desk & Ticketing Software Revenue by Type (2023-2028) & (USD Million)

Table 105. South America Help Desk & Ticketing Software Revenue by Application (2017-2022) & (USD Million)

Table 106. South America Help Desk & Ticketing Software Revenue by Application (2023-2028) & (USD Million)

Table 107. South America Help Desk & Ticketing Software Revenue by Country (2017-2022) & (USD Million)

Table 108. South America Help Desk & Ticketing Software Revenue by Country (2023-2028) & (USD Million)

Table 109. Middle East & Africa Help Desk & Ticketing Software Revenue by Type (2017-2022) & (USD Million)

Table 110. Middle East & Africa Help Desk & Ticketing Software Revenue by Type (2023-2028) & (USD Million)

Table 111. Middle East & Africa Help Desk & Ticketing Software Revenue by Application (2017-2022) & (USD Million)

Table 112. Middle East & Africa Help Desk & Ticketing Software Revenue by Application (2023-2028) & (USD Million)

Table 113. Middle East & Africa Help Desk & Ticketing Software Revenue by Country (2017-2022) & (USD Million)

Table 114. Middle East & Africa Help Desk & Ticketing Software Revenue by Country (2023-2028) & (USD Million)

List of Figures

Figure 1. Help Desk & Ticketing Software Picture

Figure 2. Global Help Desk & Ticketing Software Revenue Market Share by Type in 2021

Figure 3. Cloud-Based

Figure 4. On-Premises

Figure 5. Help Desk & Ticketing Software Revenue Market Share by Application in 2021

Figure 6. Large Enterprises(1000+ Users) Picture

Figure 7. Medium-Sized Enterprise(499-1000 Users) Picture

Figure 8. Small Enterprises(1-499 Users) Picture

Figure 9. Global Help Desk & Ticketing Software Market Size, (USD Million): 2017 VS 2021 VS 2028

Figure 10. Global Help Desk & Ticketing Software Revenue and Forecast (2017-2028) & (USD Million)

Figure 11. Global Help Desk & Ticketing Software Revenue Market Share by Region (2017-2028)

Figure 12. Global Help Desk & Ticketing Software Revenue Market Share by Region in 2021

Figure 13. North America Help Desk & Ticketing Software Revenue (USD Million) and Growth Rate (2017-2028)

Figure 14. Europe Help Desk & Ticketing Software Revenue (USD Million) and Growth Rate (2017-2028)

Figure 15. Asia-Pacific Help Desk & Ticketing Software Revenue (USD Million) and Growth Rate (2017-2028)

Figure 16. South America Help Desk & Ticketing Software Revenue (USD Million) and Growth Rate (2017-2028)

Figure 17. Middle East and Africa Help Desk & Ticketing Software Revenue (USD Million) and Growth Rate (2017-2028)

Figure 18. Help Desk & Ticketing Software Market Drivers

Figure 19. Help Desk & Ticketing Software Market Restraints

Figure 20. Help Desk & Ticketing Software Market Trends

Figure 21. Vision Helpdesk Recent Developments and Future Plans

Figure 22. Genesys PureCloud Recent Developments and Future Plans

Figure 23. Canfigure Recent Developments and Future Plans

Figure 24. LiveChat Recent Developments and Future Plans

Figure 25. Wrike Recent Developments and Future Plans

Figure 26. Bitrix24 Recent Developments and Future Plans

Figure 27. LiveAgent Recent Developments and Future Plans

Figure 28. HelpDesk Recent Developments and Future Plans

Figure 29. Mint Service Desk Recent Developments and Future Plans

Figure 30. HarmonyPSA Recent Developments and Future Plans

Figure 31. Agile CRM Recent Developments and Future Plans

Figure 32. Teamwork Desk Recent Developments and Future Plans

Figure 33. Zendesk Recent Developments and Future Plans

Figure 34. TeamSupport Recent Developments and Future Plans

Figure 35. Qualtrics Recent Developments and Future Plans

Figure 36. Nextiva Recent Developments and Future Plans

Figure 37. Help Scout Recent Developments and Future Plans

Figure 38. Global Help Desk & Ticketing Software Revenue Share by Players in 2021

Figure 39. Help Desk & Ticketing Software Market Share by Company Type (Tier 1, Tier 2 and Tier 3) in 2021

Figure 40. Global Top 3 Players Help Desk & Ticketing Software Revenue Market Share in 2021

Figure 41. Global Top 10 Players Help Desk & Ticketing Software Revenue Market Share in 2021

Figure 42. Key Players Market Share Trend (Top 3 Market Share: 2020 VS 2021 VS 2022)

Figure 43. Global Help Desk & Ticketing Software Revenue Share by Type in 2021

Figure 44. Global Help Desk & Ticketing Software Market Share Forecast by Type (2023-2028)

Figure 45. Global Help Desk & Ticketing Software Revenue Share by Application in 2021

Figure 46. Global Help Desk & Ticketing Software Market Share Forecast by Application (2023-2028)

Figure 47. North America Help Desk & Ticketing Software Sales Market Share by Type (2017-2028)

Figure 48. North America Help Desk & Ticketing Software Sales Market Share by Application (2017-2028)

Figure 49. North America Help Desk & Ticketing Software Revenue Market Share by Country (2017-2028)

Figure 50. United States Help Desk & Ticketing Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 51. Canada Help Desk & Ticketing Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 52. Mexico Help Desk & Ticketing Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 53. Europe Help Desk & Ticketing Software Sales Market Share by Type (2017-2028)

Figure 54. Europe Help Desk & Ticketing Software Sales Market Share by Application (2017-2028)

Figure 55. Europe Help Desk & Ticketing Software Revenue Market Share by Country (2017-2028)

Figure 56. Germany Help Desk & Ticketing Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 57. France Help Desk & Ticketing Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 58. United Kingdom Help Desk & Ticketing Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 59. Russia Help Desk & Ticketing Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 60. Italy Help Desk & Ticketing Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 61. Asia-Pacific Help Desk & Ticketing Software Sales Market Share by Type (2017-2028)

Figure 62. Asia-Pacific Help Desk & Ticketing Software Sales Market Share by Application (2017-2028)

Figure 63. Asia-Pacific Help Desk & Ticketing Software Revenue Market Share by Region (2017-2028)

Figure 64. China Help Desk & Ticketing Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 65. Japan Help Desk & Ticketing Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 66. South Korea Help Desk & Ticketing Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 67. India Help Desk & Ticketing Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 68. Southeast Asia Help Desk & Ticketing Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 69. Australia Help Desk & Ticketing Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 70. South America Help Desk & Ticketing Software Sales Market Share by Type (2017-2028)

Figure 71. South America Help Desk & Ticketing Software Sales Market Share by Application (2017-2028)

Figure 72. South America Help Desk & Ticketing Software Revenue Market Share by Country (2017-2028)

Figure 73. Brazil Help Desk & Ticketing Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 74. Argentina Help Desk & Ticketing Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 75. Middle East and Africa Help Desk & Ticketing Software Sales Market Share by Type (2017-2028)

Figure 76. Middle East and Africa Help Desk & Ticketing Software Sales Market Share by Application (2017-2028)

Figure 77. Middle East and Africa Help Desk & Ticketing Software Revenue Market Share by Country (2017-2028)

Figure 78. Turkey Help Desk & Ticketing Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 79. Saudi Arabia Help Desk & Ticketing Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 80. UAE Help Desk & Ticketing Software Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 81. Methodology

Figure 82. Research Process and Data Source