Global Customer Relationship Management System Services Market 2022 by Company, Regions, Type and Application, Forecast to 2028

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  • calendar_today Published On: Jun, 2022
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The Customer Relationship Management System Services market report provides a detailed analysis of global market size, regional and country-level market size, segmentation market growth, market share, competitive Landscape, sales analysis, impact of domestic and global market players, value chain optimization, trade regulations, recent developments, opportunities analysis, strategic market growth analysis, product launches, area marketplace expanding, and technological innovations.

According to our latest study, due to COVID-19 pandemic, the global Customer Relationship Management System Services market size is estimated to be worth US$ million in 2021 and is forecast to a readjusted size of USD million by 2028 with a CAGR of % during review period. BFSI accounting for % of the Customer Relationship Management System Services global market in 2021, is projected to value USD million by 2028, growing at a % CAGR in next six years. While Sales Cloud segment is altered to a % CAGR between 2022 and 2028.

Global key companies of Customer Relationship Management System Services include Tata Group, Fujitsu, PricewaterhouseCoopers, Simplus, and Accenture, etc. In terms of revenue, the global top four players hold a share over % in 2021.

Market segmentation

Customer Relationship Management System Services market is split by Type and by Application. For the period 2017-2028, the growth among segments provide accurate calculations and forecasts for revenue by Type and by Application. This analysis can help you expand your business by targeting qualified niche markets.

Market segment by Type, covers

Sales Cloud

Service Cloud

Marketing Cloud

App Cloud

Commerce Cloud

Market segment by Application, can be divided into

BFSI

Manufacturing

Media & Communication

Retail

Public Sector

Healthcare & Life Sciences

High Tech

Others

Market segment by players, this report covers

Tata Group

Fujitsu

PricewaterhouseCoopers

Simplus

Accenture

IBM Corporation

Deloitte

Capgemini

DXC Technology Company

NTT DATA Corporation

Wipro

Cognizant

Infosys

HCL Technologies

Persistent Systems

Tech Mahindra

Slalom

Virtusa

Market segment by regions, regional analysis covers

North America (United States, Canada, and Mexico)

Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)

Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia, and Rest of Asia-Pacific)

South America (Brazil, Argentina, Rest of South America)

Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)

The content of the study subjects, includes a total of 12 chapters:

Chapter 1, to describe Customer Relationship Management System Services product scope, market overview, market opportunities, market driving force and market risks.

Chapter 2, to profile the top players of Customer Relationship Management System Services, with revenue, gross margin and global market share of Customer Relationship Management System Services from 2019 to 2022.

Chapter 3, the Customer Relationship Management System Services competitive situation, revenue and global market share of top players are analyzed emphatically by landscape contrast.

Chapter 4 and 5, to segment the market size by Type and application, with revenue and growth rate by Type, application, from 2017 to 2028.

Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2017 to 2022.and Customer Relationship Management System Services market forecast, by regions, type and application, with revenue, from 2023 to 2028.

Chapter 11 and 12, to describe Customer Relationship Management System Services research findings and conclusion, appendix and data source.

Frequently Asked Questions

The base year for the study has been considered 2019, historic year 2014 and 2018, the forecast period considered is from 2020 to 2027. The regions analyzed for the market include North America, Europe, South America, Asia Pacific, and Middle East and Africa. These regions are further analyzed at the country-level. The study also includes attractiveness analysis of type, application and regions which are benchmarked based on their market size, growth rate and attractiveness in terms of present and future opportunity for understanding the future growth of the market.

Market is segmented on the basis:

  • By Type
  • By Application
  • By Region
  • By Country
  • By Manufacturer

The report offers in-depth analysis of driving factors, opportunities, restraints, and challenges for gaining the key insight of the market. The report emphasizes on all the key trends that play a vital role in the enlargement of the market from 2019 to 2026.

The report provides company profile of the key players operating in the market and a comparative analysis based on their business overviews industry offering, segment market share, regional presence, business strategies, innovations, mergers & acquisitions, recent developments, joint venture, collaborations, partnerships, SWOT analysis, and key financial information.

1 Market Overview

1.1 Product Overview and Scope of Customer Relationship Management System Services

1.2 Classification of Customer Relationship Management System Services by Type

1.2.1 Overview: Global Customer Relationship Management System Services Market Size by Type: 2017 Versus 2021 Versus 2028

1.2.2 Global Customer Relationship Management System Services Revenue Market Share by Type in 2021

1.2.3 Sales Cloud

1.2.4 Service Cloud

1.2.5 Marketing Cloud

1.2.6 App Cloud

1.2.7 Commerce Cloud

1.3 Global Customer Relationship Management System Services Market by Application

1.3.1 Overview: Global Customer Relationship Management System Services Market Size by Application: 2017 Versus 2021 Versus 2028

1.3.2 BFSI

1.3.3 Manufacturing

1.3.4 Media & Communication

1.3.5 Retail

1.3.6 Public Sector

1.3.7 Healthcare & Life Sciences

1.3.8 High Tech

1.3.9 Others

1.4 Global Customer Relationship Management System Services Market Size & Forecast

1.5 Global Customer Relationship Management System Services Market Size and Forecast by Region

1.5.1 Global Customer Relationship Management System Services Market Size by Region: 2017 VS 2021 VS 2028

1.5.2 Global Customer Relationship Management System Services Market Size by Region, (2017-2022)

1.5.3 North America Customer Relationship Management System Services Market Size and Prospect (2017-2028)

1.5.4 Europe Customer Relationship Management System Services Market Size and Prospect (2017-2028)

1.5.5 Asia-Pacific Customer Relationship Management System Services Market Size and Prospect (2017-2028)

1.5.6 South America Customer Relationship Management System Services Market Size and Prospect (2017-2028)

1.5.7 Middle East and Africa Customer Relationship Management System Services Market Size and Prospect (2017-2028)

1.6 Market Drivers, Restraints and Trends

1.6.1 Customer Relationship Management System Services Market Drivers

1.6.2 Customer Relationship Management System Services Market Restraints

1.6.3 Customer Relationship Management System Services Trends Analysis

2 Company Profiles

2.1 Tata Group

2.1.1 Tata Group Details

2.1.2 Tata Group Major Business

2.1.3 Tata Group Customer Relationship Management System Services Product and Solutions

2.1.4 Tata Group Customer Relationship Management System Services Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.1.5 Tata Group Recent Developments and Future Plans

2.2 Fujitsu

2.2.1 Fujitsu Details

2.2.2 Fujitsu Major Business

2.2.3 Fujitsu Customer Relationship Management System Services Product and Solutions

2.2.4 Fujitsu Customer Relationship Management System Services Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.2.5 Fujitsu Recent Developments and Future Plans

2.3 PricewaterhouseCoopers

2.3.1 PricewaterhouseCoopers Details

2.3.2 PricewaterhouseCoopers Major Business

2.3.3 PricewaterhouseCoopers Customer Relationship Management System Services Product and Solutions

2.3.4 PricewaterhouseCoopers Customer Relationship Management System Services Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.3.5 PricewaterhouseCoopers Recent Developments and Future Plans

2.4 Simplus

2.4.1 Simplus Details

2.4.2 Simplus Major Business

2.4.3 Simplus Customer Relationship Management System Services Product and Solutions

2.4.4 Simplus Customer Relationship Management System Services Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.4.5 Simplus Recent Developments and Future Plans

2.5 Accenture

2.5.1 Accenture Details

2.5.2 Accenture Major Business

2.5.3 Accenture Customer Relationship Management System Services Product and Solutions

2.5.4 Accenture Customer Relationship Management System Services Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.5.5 Accenture Recent Developments and Future Plans

2.6 IBM Corporation

2.6.1 IBM Corporation Details

2.6.2 IBM Corporation Major Business

2.6.3 IBM Corporation Customer Relationship Management System Services Product and Solutions

2.6.4 IBM Corporation Customer Relationship Management System Services Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.6.5 IBM Corporation Recent Developments and Future Plans

2.7 Deloitte

2.7.1 Deloitte Details

2.7.2 Deloitte Major Business

2.7.3 Deloitte Customer Relationship Management System Services Product and Solutions

2.7.4 Deloitte Customer Relationship Management System Services Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.7.5 Deloitte Recent Developments and Future Plans

2.8 Capgemini

2.8.1 Capgemini Details

2.8.2 Capgemini Major Business

2.8.3 Capgemini Customer Relationship Management System Services Product and Solutions

2.8.4 Capgemini Customer Relationship Management System Services Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.8.5 Capgemini Recent Developments and Future Plans

2.9 DXC Technology Company

2.9.1 DXC Technology Company Details

2.9.2 DXC Technology Company Major Business

2.9.3 DXC Technology Company Customer Relationship Management System Services Product and Solutions

2.9.4 DXC Technology Company Customer Relationship Management System Services Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.9.5 DXC Technology Company Recent Developments and Future Plans

2.10 NTT DATA Corporation

2.10.1 NTT DATA Corporation Details

2.10.2 NTT DATA Corporation Major Business

2.10.3 NTT DATA Corporation Customer Relationship Management System Services Product and Solutions

2.10.4 NTT DATA Corporation Customer Relationship Management System Services Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.10.5 NTT DATA Corporation Recent Developments and Future Plans

2.11 Wipro

2.11.1 Wipro Details

2.11.2 Wipro Major Business

2.11.3 Wipro Customer Relationship Management System Services Product and Solutions

2.11.4 Wipro Customer Relationship Management System Services Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.11.5 Wipro Recent Developments and Future Plans

2.12 Cognizant

2.12.1 Cognizant Details

2.12.2 Cognizant Major Business

2.12.3 Cognizant Customer Relationship Management System Services Product and Solutions

2.12.4 Cognizant Customer Relationship Management System Services Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.12.5 Cognizant Recent Developments and Future Plans

2.13 Infosys

2.13.1 Infosys Details

2.13.2 Infosys Major Business

2.13.3 Infosys Customer Relationship Management System Services Product and Solutions

2.13.4 Infosys Customer Relationship Management System Services Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.13.5 Infosys Recent Developments and Future Plans

2.14 HCL Technologies

2.14.1 HCL Technologies Details

2.14.2 HCL Technologies Major Business

2.14.3 HCL Technologies Customer Relationship Management System Services Product and Solutions

2.14.4 HCL Technologies Customer Relationship Management System Services Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.14.5 HCL Technologies Recent Developments and Future Plans

2.15 Persistent Systems

2.15.1 Persistent Systems Details

2.15.2 Persistent Systems Major Business

2.15.3 Persistent Systems Customer Relationship Management System Services Product and Solutions

2.15.4 Persistent Systems Customer Relationship Management System Services Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.15.5 Persistent Systems Recent Developments and Future Plans

2.16 Tech Mahindra

2.16.1 Tech Mahindra Details

2.16.2 Tech Mahindra Major Business

2.16.3 Tech Mahindra Customer Relationship Management System Services Product and Solutions

2.16.4 Tech Mahindra Customer Relationship Management System Services Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.16.5 Tech Mahindra Recent Developments and Future Plans

2.17 Slalom

2.17.1 Slalom Details

2.17.2 Slalom Major Business

2.17.3 Slalom Customer Relationship Management System Services Product and Solutions

2.17.4 Slalom Customer Relationship Management System Services Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.17.5 Slalom Recent Developments and Future Plans

2.18 Virtusa

2.18.1 Virtusa Details

2.18.2 Virtusa Major Business

2.18.3 Virtusa Customer Relationship Management System Services Product and Solutions

2.18.4 Virtusa Customer Relationship Management System Services Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)

2.18.5 Virtusa Recent Developments and Future Plans

3 Market Competition, by Players

3.1 Global Customer Relationship Management System Services Revenue and Share by Players (2019, 2020, 2021, and 2022)

3.2 Market Concentration Rate

3.2.1 Top 3 Customer Relationship Management System Services Players Market Share in 2021

3.2.2 Top 10 Customer Relationship Management System Services Players Market Share in 2021

3.2.3 Market Competition Trend

3.3 Customer Relationship Management System Services Players Head Office, Products and Services Provided

3.4 Customer Relationship Management System Services Mergers & Acquisitions

3.5 Customer Relationship Management System Services New Entrants and Expansion Plans

4 Market Size Segment by Type

4.1 Global Customer Relationship Management System Services Revenue and Market Share by Type (2017-2022)

4.2 Global Customer Relationship Management System Services Market Forecast by Type (2023-2028)

5 Market Size Segment by Application

5.1 Global Customer Relationship Management System Services Revenue Market Share by Application (2017-2022)

5.2 Global Customer Relationship Management System Services Market Forecast by Application (2023-2028)

6 North America by Country, by Type, and by Application

6.1 North America Customer Relationship Management System Services Revenue by Type (2017-2028)

6.2 North America Customer Relationship Management System Services Revenue by Application (2017-2028)

6.3 North America Customer Relationship Management System Services Market Size by Country

6.3.1 North America Customer Relationship Management System Services Revenue by Country (2017-2028)

6.3.2 United States Customer Relationship Management System Services Market Size and Forecast (2017-2028)

6.3.3 Canada Customer Relationship Management System Services Market Size and Forecast (2017-2028)

6.3.4 Mexico Customer Relationship Management System Services Market Size and Forecast (2017-2028)

7 Europe by Country, by Type, and by Application

7.1 Europe Customer Relationship Management System Services Revenue by Type (2017-2028)

7.2 Europe Customer Relationship Management System Services Revenue by Application (2017-2028)

7.3 Europe Customer Relationship Management System Services Market Size by Country

7.3.1 Europe Customer Relationship Management System Services Revenue by Country (2017-2028)

7.3.2 Germany Customer Relationship Management System Services Market Size and Forecast (2017-2028)

7.3.3 France Customer Relationship Management System Services Market Size and Forecast (2017-2028)

7.3.4 United Kingdom Customer Relationship Management System Services Market Size and Forecast (2017-2028)

7.3.5 Russia Customer Relationship Management System Services Market Size and Forecast (2017-2028)

7.3.6 Italy Customer Relationship Management System Services Market Size and Forecast (2017-2028)

8 Asia-Pacific by Region, by Type, and by Application

8.1 Asia-Pacific Customer Relationship Management System Services Revenue by Type (2017-2028)

8.2 Asia-Pacific Customer Relationship Management System Services Revenue by Application (2017-2028)

8.3 Asia-Pacific Customer Relationship Management System Services Market Size by Region

8.3.1 Asia-Pacific Customer Relationship Management System Services Revenue by Region (2017-2028)

8.3.2 China Customer Relationship Management System Services Market Size and Forecast (2017-2028)

8.3.3 Japan Customer Relationship Management System Services Market Size and Forecast (2017-2028)

8.3.4 South Korea Customer Relationship Management System Services Market Size and Forecast (2017-2028)

8.3.5 India Customer Relationship Management System Services Market Size and Forecast (2017-2028)

8.3.6 Southeast Asia Customer Relationship Management System Services Market Size and Forecast (2017-2028)

8.3.7 Australia Customer Relationship Management System Services Market Size and Forecast (2017-2028)

9 South America by Country, by Type, and by Application

9.1 South America Customer Relationship Management System Services Revenue by Type (2017-2028)

9.2 South America Customer Relationship Management System Services Revenue by Application (2017-2028)

9.3 South America Customer Relationship Management System Services Market Size by Country

9.3.1 South America Customer Relationship Management System Services Revenue by Country (2017-2028)

9.3.2 Brazil Customer Relationship Management System Services Market Size and Forecast (2017-2028)

9.3.3 Argentina Customer Relationship Management System Services Market Size and Forecast (2017-2028)

10 Middle East & Africa by Country, by Type, and by Application

10.1 Middle East & Africa Customer Relationship Management System Services Revenue by Type (2017-2028)

10.2 Middle East & Africa Customer Relationship Management System Services Revenue by Application (2017-2028)

10.3 Middle East & Africa Customer Relationship Management System Services Market Size by Country

10.3.1 Middle East & Africa Customer Relationship Management System Services Revenue by Country (2017-2028)

10.3.2 Turkey Customer Relationship Management System Services Market Size and Forecast (2017-2028)

10.3.3 Saudi Arabia Customer Relationship Management System Services Market Size and Forecast (2017-2028)

10.3.4 UAE Customer Relationship Management System Services Market Size and Forecast (2017-2028)

11 Research Findings and Conclusion

12 Appendix

12.1 Methodology

12.2 Research Process and Data Source

12.3 Disclaimer

List of Tables

Table 1. Global Customer Relationship Management System Services Revenue by Type, (USD Million), 2017 VS 2021 VS 2028

Table 2. Global Customer Relationship Management System Services Revenue by Application, (USD Million), 2017 VS 2021 VS 2028

Table 3. Global Market Customer Relationship Management System Services Revenue (Million USD) Comparison by Region (2017 VS 2021 VS 2028)

Table 4. Global Customer Relationship Management System Services Revenue (USD Million) by Region (2017-2022)

Table 5. Global Customer Relationship Management System Services Revenue Market Share by Region (2023-2028)

Table 6. Tata Group Corporate Information, Head Office, and Major Competitors

Table 7. Tata Group Major Business

Table 8. Tata Group Customer Relationship Management System Services Product and Solutions

Table 9. Tata Group Customer Relationship Management System Services Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 10. Fujitsu Corporate Information, Head Office, and Major Competitors

Table 11. Fujitsu Major Business

Table 12. Fujitsu Customer Relationship Management System Services Product and Solutions

Table 13. Fujitsu Customer Relationship Management System Services Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 14. PricewaterhouseCoopers Corporate Information, Head Office, and Major Competitors

Table 15. PricewaterhouseCoopers Major Business

Table 16. PricewaterhouseCoopers Customer Relationship Management System Services Product and Solutions

Table 17. PricewaterhouseCoopers Customer Relationship Management System Services Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 18. Simplus Corporate Information, Head Office, and Major Competitors

Table 19. Simplus Major Business

Table 20. Simplus Customer Relationship Management System Services Product and Solutions

Table 21. Simplus Customer Relationship Management System Services Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 22. Accenture Corporate Information, Head Office, and Major Competitors

Table 23. Accenture Major Business

Table 24. Accenture Customer Relationship Management System Services Product and Solutions

Table 25. Accenture Customer Relationship Management System Services Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 26. IBM Corporation Corporate Information, Head Office, and Major Competitors

Table 27. IBM Corporation Major Business

Table 28. IBM Corporation Customer Relationship Management System Services Product and Solutions

Table 29. IBM Corporation Customer Relationship Management System Services Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 30. Deloitte Corporate Information, Head Office, and Major Competitors

Table 31. Deloitte Major Business

Table 32. Deloitte Customer Relationship Management System Services Product and Solutions

Table 33. Deloitte Customer Relationship Management System Services Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 34. Capgemini Corporate Information, Head Office, and Major Competitors

Table 35. Capgemini Major Business

Table 36. Capgemini Customer Relationship Management System Services Product and Solutions

Table 37. Capgemini Customer Relationship Management System Services Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 38. DXC Technology Company Corporate Information, Head Office, and Major Competitors

Table 39. DXC Technology Company Major Business

Table 40. DXC Technology Company Customer Relationship Management System Services Product and Solutions

Table 41. DXC Technology Company Customer Relationship Management System Services Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 42. NTT DATA Corporation Corporate Information, Head Office, and Major Competitors

Table 43. NTT DATA Corporation Major Business

Table 44. NTT DATA Corporation Customer Relationship Management System Services Product and Solutions

Table 45. NTT DATA Corporation Customer Relationship Management System Services Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 46. Wipro Corporate Information, Head Office, and Major Competitors

Table 47. Wipro Major Business

Table 48. Wipro Customer Relationship Management System Services Product and Solutions

Table 49. Wipro Customer Relationship Management System Services Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 50. Cognizant Corporate Information, Head Office, and Major Competitors

Table 51. Cognizant Major Business

Table 52. Cognizant Customer Relationship Management System Services Product and Solutions

Table 53. Cognizant Customer Relationship Management System Services Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 54. Infosys Corporate Information, Head Office, and Major Competitors

Table 55. Infosys Major Business

Table 56. Infosys Customer Relationship Management System Services Product and Solutions

Table 57. Infosys Customer Relationship Management System Services Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 58. HCL Technologies Corporate Information, Head Office, and Major Competitors

Table 59. HCL Technologies Major Business

Table 60. HCL Technologies Customer Relationship Management System Services Product and Solutions

Table 61. HCL Technologies Customer Relationship Management System Services Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 62. Persistent Systems Corporate Information, Head Office, and Major Competitors

Table 63. Persistent Systems Major Business

Table 64. Persistent Systems Customer Relationship Management System Services Product and Solutions

Table 65. Persistent Systems Customer Relationship Management System Services Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 66. Tech Mahindra Corporate Information, Head Office, and Major Competitors

Table 67. Tech Mahindra Major Business

Table 68. Tech Mahindra Customer Relationship Management System Services Product and Solutions

Table 69. Tech Mahindra Customer Relationship Management System Services Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 70. Slalom Corporate Information, Head Office, and Major Competitors

Table 71. Slalom Major Business

Table 72. Slalom Customer Relationship Management System Services Product and Solutions

Table 73. Slalom Customer Relationship Management System Services Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 74. Virtusa Corporate Information, Head Office, and Major Competitors

Table 75. Virtusa Major Business

Table 76. Virtusa Customer Relationship Management System Services Product and Solutions

Table 77. Virtusa Customer Relationship Management System Services Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)

Table 78. Global Customer Relationship Management System Services Revenue (USD Million) by Players (2019, 2020, 2021, and 2022)

Table 79. Global Customer Relationship Management System Services Revenue Share by Players (2019, 2020, 2021, and 2022)

Table 80. Breakdown of Customer Relationship Management System Services by Company Type (Tier 1, Tier 2 and Tier 3)

Table 81. Customer Relationship Management System Services Players Head Office, Products and Services Provided

Table 82. Customer Relationship Management System Services Mergers & Acquisitions in the Past Five Years

Table 83. Customer Relationship Management System Services New Entrants and Expansion Plans

Table 84. Global Customer Relationship Management System Services Revenue (USD Million) by Type (2017-2022)

Table 85. Global Customer Relationship Management System Services Revenue Share by Type (2017-2022)

Table 86. Global Customer Relationship Management System Services Revenue Forecast by Type (2023-2028)

Table 87. Global Customer Relationship Management System Services Revenue by Application (2017-2022)

Table 88. Global Customer Relationship Management System Services Revenue Forecast by Application (2023-2028)

Table 89. North America Customer Relationship Management System Services Revenue by Type (2017-2022) & (USD Million)

Table 90. North America Customer Relationship Management System Services Revenue by Type (2023-2028) & (USD Million)

Table 91. North America Customer Relationship Management System Services Revenue by Application (2017-2022) & (USD Million)

Table 92. North America Customer Relationship Management System Services Revenue by Application (2023-2028) & (USD Million)

Table 93. North America Customer Relationship Management System Services Revenue by Country (2017-2022) & (USD Million)

Table 94. North America Customer Relationship Management System Services Revenue by Country (2023-2028) & (USD Million)

Table 95. Europe Customer Relationship Management System Services Revenue by Type (2017-2022) & (USD Million)

Table 96. Europe Customer Relationship Management System Services Revenue by Type (2023-2028) & (USD Million)

Table 97. Europe Customer Relationship Management System Services Revenue by Application (2017-2022) & (USD Million)

Table 98. Europe Customer Relationship Management System Services Revenue by Application (2023-2028) & (USD Million)

Table 99. Europe Customer Relationship Management System Services Revenue by Country (2017-2022) & (USD Million)

Table 100. Europe Customer Relationship Management System Services Revenue by Country (2023-2028) & (USD Million)

Table 101. Asia-Pacific Customer Relationship Management System Services Revenue by Type (2017-2022) & (USD Million)

Table 102. Asia-Pacific Customer Relationship Management System Services Revenue by Type (2023-2028) & (USD Million)

Table 103. Asia-Pacific Customer Relationship Management System Services Revenue by Application (2017-2022) & (USD Million)

Table 104. Asia-Pacific Customer Relationship Management System Services Revenue by Application (2023-2028) & (USD Million)

Table 105. Asia-Pacific Customer Relationship Management System Services Revenue by Region (2017-2022) & (USD Million)

Table 106. Asia-Pacific Customer Relationship Management System Services Revenue by Region (2023-2028) & (USD Million)

Table 107. South America Customer Relationship Management System Services Revenue by Type (2017-2022) & (USD Million)

Table 108. South America Customer Relationship Management System Services Revenue by Type (2023-2028) & (USD Million)

Table 109. South America Customer Relationship Management System Services Revenue by Application (2017-2022) & (USD Million)

Table 110. South America Customer Relationship Management System Services Revenue by Application (2023-2028) & (USD Million)

Table 111. South America Customer Relationship Management System Services Revenue by Country (2017-2022) & (USD Million)

Table 112. South America Customer Relationship Management System Services Revenue by Country (2023-2028) & (USD Million)

Table 113. Middle East & Africa Customer Relationship Management System Services Revenue by Type (2017-2022) & (USD Million)

Table 114. Middle East & Africa Customer Relationship Management System Services Revenue by Type (2023-2028) & (USD Million)

Table 115. Middle East & Africa Customer Relationship Management System Services Revenue by Application (2017-2022) & (USD Million)

Table 116. Middle East & Africa Customer Relationship Management System Services Revenue by Application (2023-2028) & (USD Million)

Table 117. Middle East & Africa Customer Relationship Management System Services Revenue by Country (2017-2022) & (USD Million)

Table 118. Middle East & Africa Customer Relationship Management System Services Revenue by Country (2023-2028) & (USD Million)

List of Figures

Figure 1. Customer Relationship Management System Services Picture

Figure 2. Global Customer Relationship Management System Services Revenue Market Share by Type in 2021

Figure 3. Sales Cloud

Figure 4. Service Cloud

Figure 5. Marketing Cloud

Figure 6. App Cloud

Figure 7. Commerce Cloud

Figure 8. Customer Relationship Management System Services Revenue Market Share by Application in 2021

Figure 9. BFSI Picture

Figure 10. Manufacturing Picture

Figure 11. Media & Communication Picture

Figure 12. Retail Picture

Figure 13. Public Sector Picture

Figure 14. Healthcare & Life Sciences Picture

Figure 15. High Tech Picture

Figure 16. Others Picture

Figure 17. Global Customer Relationship Management System Services Market Size, (USD Million): 2017 VS 2021 VS 2028

Figure 18. Global Customer Relationship Management System Services Revenue and Forecast (2017-2028) & (USD Million)

Figure 19. Global Customer Relationship Management System Services Revenue Market Share by Region (2017-2028)

Figure 20. Global Customer Relationship Management System Services Revenue Market Share by Region in 2021

Figure 21. North America Customer Relationship Management System Services Revenue (USD Million) and Growth Rate (2017-2028)

Figure 22. Europe Customer Relationship Management System Services Revenue (USD Million) and Growth Rate (2017-2028)

Figure 23. Asia-Pacific Customer Relationship Management System Services Revenue (USD Million) and Growth Rate (2017-2028)

Figure 24. South America Customer Relationship Management System Services Revenue (USD Million) and Growth Rate (2017-2028)

Figure 25. Middle East and Africa Customer Relationship Management System Services Revenue (USD Million) and Growth Rate (2017-2028)

Figure 26. Customer Relationship Management System Services Market Drivers

Figure 27. Customer Relationship Management System Services Market Restraints

Figure 28. Customer Relationship Management System Services Market Trends

Figure 29. Tata Group Recent Developments and Future Plans

Figure 30. Fujitsu Recent Developments and Future Plans

Figure 31. PricewaterhouseCoopers Recent Developments and Future Plans

Figure 32. Simplus Recent Developments and Future Plans

Figure 33. Accenture Recent Developments and Future Plans

Figure 34. IBM Corporation Recent Developments and Future Plans

Figure 35. Deloitte Recent Developments and Future Plans

Figure 36. Capgemini Recent Developments and Future Plans

Figure 37. DXC Technology Company Recent Developments and Future Plans

Figure 38. NTT DATA Corporation Recent Developments and Future Plans

Figure 39. Wipro Recent Developments and Future Plans

Figure 40. Cognizant Recent Developments and Future Plans

Figure 41. Infosys Recent Developments and Future Plans

Figure 42. HCL Technologies Recent Developments and Future Plans

Figure 43. Persistent Systems Recent Developments and Future Plans

Figure 44. Tech Mahindra Recent Developments and Future Plans

Figure 45. Slalom Recent Developments and Future Plans

Figure 46. Virtusa Recent Developments and Future Plans

Figure 47. Global Customer Relationship Management System Services Revenue Share by Players in 2021

Figure 48. Customer Relationship Management System Services Market Share by Company Type (Tier 1, Tier 2 and Tier 3) in 2021

Figure 49. Global Top 3 Players Customer Relationship Management System Services Revenue Market Share in 2021

Figure 50. Global Top 10 Players Customer Relationship Management System Services Revenue Market Share in 2021

Figure 51. Key Players Market Share Trend (Top 3 Market Share: 2020 VS 2021 VS 2022)

Figure 52. Global Customer Relationship Management System Services Revenue Share by Type in 2021

Figure 53. Global Customer Relationship Management System Services Market Share Forecast by Type (2023-2028)

Figure 54. Global Customer Relationship Management System Services Revenue Share by Application in 2021

Figure 55. Global Customer Relationship Management System Services Market Share Forecast by Application (2023-2028)

Figure 56. North America Customer Relationship Management System Services Sales Market Share by Type (2017-2028)

Figure 57. North America Customer Relationship Management System Services Sales Market Share by Application (2017-2028)

Figure 58. North America Customer Relationship Management System Services Revenue Market Share by Country (2017-2028)

Figure 59. United States Customer Relationship Management System Services Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 60. Canada Customer Relationship Management System Services Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 61. Mexico Customer Relationship Management System Services Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 62. Europe Customer Relationship Management System Services Sales Market Share by Type (2017-2028)

Figure 63. Europe Customer Relationship Management System Services Sales Market Share by Application (2017-2028)

Figure 64. Europe Customer Relationship Management System Services Revenue Market Share by Country (2017-2028)

Figure 65. Germany Customer Relationship Management System Services Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 66. France Customer Relationship Management System Services Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 67. United Kingdom Customer Relationship Management System Services Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 68. Russia Customer Relationship Management System Services Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 69. Italy Customer Relationship Management System Services Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 70. Asia-Pacific Customer Relationship Management System Services Sales Market Share by Type (2017-2028)

Figure 71. Asia-Pacific Customer Relationship Management System Services Sales Market Share by Application (2017-2028)

Figure 72. Asia-Pacific Customer Relationship Management System Services Revenue Market Share by Region (2017-2028)

Figure 73. China Customer Relationship Management System Services Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 74. Japan Customer Relationship Management System Services Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 75. South Korea Customer Relationship Management System Services Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 76. India Customer Relationship Management System Services Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 77. Southeast Asia Customer Relationship Management System Services Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 78. Australia Customer Relationship Management System Services Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 79. South America Customer Relationship Management System Services Sales Market Share by Type (2017-2028)

Figure 80. South America Customer Relationship Management System Services Sales Market Share by Application (2017-2028)

Figure 81. South America Customer Relationship Management System Services Revenue Market Share by Country (2017-2028)

Figure 82. Brazil Customer Relationship Management System Services Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 83. Argentina Customer Relationship Management System Services Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 84. Middle East and Africa Customer Relationship Management System Services Sales Market Share by Type (2017-2028)

Figure 85. Middle East and Africa Customer Relationship Management System Services Sales Market Share by Application (2017-2028)

Figure 86. Middle East and Africa Customer Relationship Management System Services Revenue Market Share by Country (2017-2028)

Figure 87. Turkey Customer Relationship Management System Services Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 88. Saudi Arabia Customer Relationship Management System Services Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 89. UAE Customer Relationship Management System Services Revenue and Growth Rate (2017-2028) & (USD Million)

Figure 90. Methodology

Figure 91. Research Process and Data Source