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The Cloud Based BPO market report provides a detailed analysis of global market size, regional and country-level market size, segmentation market growth, market share, competitive Landscape, sales analysis, impact of domestic and global market players, value chain optimization, trade regulations, recent developments, opportunities analysis, strategic market growth analysis, product launches, area marketplace expanding, and technological innovations.
According to our latest study, due to COVID-19 pandemic, the global Cloud Based BPO market size is estimated to be worth US$ million in 2021 and is forecast to a readjusted size of USD million by 2028 with a CAGR of % during review period. BFSI accounting for % of the Cloud Based BPO global market in 2021, is projected to value USD million by 2028, growing at a % CAGR in next six years. While Human Resource segment is altered to a % CAGR between 2022 and 2028.
Global key companies of Cloud Based BPO include Accenture, Aon Hewitt, Automatic Data Processing, Capgemini, and Capita, etc. In terms of revenue, the global top four players hold a share over % in 2021.
Market segmentation
Cloud Based BPO market is split by Type and by Application. For the period 2017-2028, the growth among segments provide accurate calculations and forecasts for revenue by Type and by Application. This analysis can help you expand your business by targeting qualified niche markets.
Market segment by Type, covers
Human Resource
E-Commerce
Finance and Accounting
Customer Care
Sales & Marketing
Others
Market segment by Application, can be divided into
BFSI
Telecom & IT
Healthcare
Automotive
Manufacturing
Food And Beverage
Power & Energy
Consumer Electronics
Others
Market segment by players, this report covers
Accenture
Aon Hewitt
Automatic Data Processing
Capgemini
Capita
Ceridian HCM
CGI
Cognizant Technology Solutions
Computer Sciences
EXLService Holdings
Genpact
Infosys BPO
International Business Machines
KARVY Global Services
NGA Human Resources
NTT DATA
Randstad Holding
Sopra Steria
StarTek
Syntel
Tata Consultancy Services
TriNet
Wipro
WNS Global Services
Market segment by regions, regional analysis covers
North America (United States, Canada, and Mexico)
Europe (Germany, France, UK, Russia, Italy, and Rest of Europe)
Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Australia, and Rest of Asia-Pacific)
South America (Brazil, Argentina, Rest of South America)
Middle East & Africa (Turkey, Saudi Arabia, UAE, Rest of Middle East & Africa)
The content of the study subjects, includes a total of 12 chapters:
Chapter 1, to describe Cloud Based BPO product scope, market overview, market opportunities, market driving force and market risks.
Chapter 2, to profile the top players of Cloud Based BPO, with revenue, gross margin and global market share of Cloud Based BPO from 2019 to 2022.
Chapter 3, the Cloud Based BPO competitive situation, revenue and global market share of top players are analyzed emphatically by landscape contrast.
Chapter 4 and 5, to segment the market size by Type and application, with revenue and growth rate by Type, application, from 2017 to 2028.
Chapter 6, 7, 8, 9, and 10, to break the market size data at the country level, with revenue and market share for key countries in the world, from 2017 to 2022.and Cloud Based BPO market forecast, by regions, type and application, with revenue, from 2023 to 2028.
Chapter 11 and 12, to describe Cloud Based BPO research findings and conclusion, appendix and data source.
The base year for the study has been considered 2019, historic year 2014 and 2018, the forecast period considered is from 2020 to 2027. The regions analyzed for the market include North America, Europe, South America, Asia Pacific, and Middle East and Africa. These regions are further analyzed at the country-level. The study also includes attractiveness analysis of type, application and regions which are benchmarked based on their market size, growth rate and attractiveness in terms of present and future opportunity for understanding the future growth of the market.
Market is segmented on the basis:
The report offers in-depth analysis of driving factors, opportunities, restraints, and challenges for gaining the key insight of the market. The report emphasizes on all the key trends that play a vital role in the enlargement of the market from 2019 to 2026.
The report provides company profile of the key players operating in the market and a comparative analysis based on their business overviews industry offering, segment market share, regional presence, business strategies, innovations, mergers & acquisitions, recent developments, joint venture, collaborations, partnerships, SWOT analysis, and key financial information.
1 Market Overview
1 Market Overview
1.1 Product Overview and Scope of Cloud Based BPO
1.2 Classification of Cloud Based BPO by Type
1.2.1 Overview: Global Cloud Based BPO Market Size by Type: 2017 Versus 2021 Versus 2028
1.2.2 Global Cloud Based BPO Revenue Market Share by Type in 2021
1.2.3 Human Resource
1.2.4 E-Commerce
1.2.5 Finance and Accounting
1.2.6 Customer Care
1.2.7 Sales & Marketing
1.2.8 Others
1.3 Global Cloud Based BPO Market by Application
1.3.1 Overview: Global Cloud Based BPO Market Size by Application: 2017 Versus 2021 Versus 2028
1.3.2 BFSI
1.3.3 Telecom & IT
1.3.4 Healthcare
1.3.5 Automotive
1.3.6 Manufacturing
1.3.7 Food And Beverage
1.3.8 Power & Energy
1.3.9 Consumer Electronics
1.3.10 Others
1.4 Global Cloud Based BPO Market Size & Forecast
1.5 Global Cloud Based BPO Market Size and Forecast by Region
1.5.1 Global Cloud Based BPO Market Size by Region: 2017 VS 2021 VS 2028
1.5.2 Global Cloud Based BPO Market Size by Region, (2017-2022)
1.5.3 North America Cloud Based BPO Market Size and Prospect (2017-2028)
1.5.4 Europe Cloud Based BPO Market Size and Prospect (2017-2028)
1.5.5 Asia-Pacific Cloud Based BPO Market Size and Prospect (2017-2028)
1.5.6 South America Cloud Based BPO Market Size and Prospect (2017-2028)
1.5.7 Middle East and Africa Cloud Based BPO Market Size and Prospect (2017-2028)
1.6 Market Drivers, Restraints and Trends
1.6.1 Cloud Based BPO Market Drivers
1.6.2 Cloud Based BPO Market Restraints
1.6.3 Cloud Based BPO Trends Analysis
2 Company Profiles
2 Company Profiles
2.1 Accenture
2.1.1 Accenture Details
2.1.2 Accenture Major Business
2.1.3 Accenture Cloud Based BPO Product and Solutions
2.1.4 Accenture Cloud Based BPO Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.1.5 Accenture Recent Developments and Future Plans
2.2 Aon Hewitt
2.2.1 Aon Hewitt Details
2.2.2 Aon Hewitt Major Business
2.2.3 Aon Hewitt Cloud Based BPO Product and Solutions
2.2.4 Aon Hewitt Cloud Based BPO Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.2.5 Aon Hewitt Recent Developments and Future Plans
2.3 Automatic Data Processing
2.3.1 Automatic Data Processing Details
2.3.2 Automatic Data Processing Major Business
2.3.3 Automatic Data Processing Cloud Based BPO Product and Solutions
2.3.4 Automatic Data Processing Cloud Based BPO Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.3.5 Automatic Data Processing Recent Developments and Future Plans
2.4 Capgemini
2.4.1 Capgemini Details
2.4.2 Capgemini Major Business
2.4.3 Capgemini Cloud Based BPO Product and Solutions
2.4.4 Capgemini Cloud Based BPO Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.4.5 Capgemini Recent Developments and Future Plans
2.5 Capita
2.5.1 Capita Details
2.5.2 Capita Major Business
2.5.3 Capita Cloud Based BPO Product and Solutions
2.5.4 Capita Cloud Based BPO Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.5.5 Capita Recent Developments and Future Plans
2.6 Ceridian HCM
2.6.1 Ceridian HCM Details
2.6.2 Ceridian HCM Major Business
2.6.3 Ceridian HCM Cloud Based BPO Product and Solutions
2.6.4 Ceridian HCM Cloud Based BPO Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.6.5 Ceridian HCM Recent Developments and Future Plans
2.7 CGI
2.7.1 CGI Details
2.7.2 CGI Major Business
2.7.3 CGI Cloud Based BPO Product and Solutions
2.7.4 CGI Cloud Based BPO Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.7.5 CGI Recent Developments and Future Plans
2.8 Cognizant Technology Solutions
2.8.1 Cognizant Technology Solutions Details
2.8.2 Cognizant Technology Solutions Major Business
2.8.3 Cognizant Technology Solutions Cloud Based BPO Product and Solutions
2.8.4 Cognizant Technology Solutions Cloud Based BPO Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.8.5 Cognizant Technology Solutions Recent Developments and Future Plans
2.9 Computer Sciences
2.9.1 Computer Sciences Details
2.9.2 Computer Sciences Major Business
2.9.3 Computer Sciences Cloud Based BPO Product and Solutions
2.9.4 Computer Sciences Cloud Based BPO Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.9.5 Computer Sciences Recent Developments and Future Plans
2.10 EXLService Holdings
2.10.1 EXLService Holdings Details
2.10.2 EXLService Holdings Major Business
2.10.3 EXLService Holdings Cloud Based BPO Product and Solutions
2.10.4 EXLService Holdings Cloud Based BPO Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.10.5 EXLService Holdings Recent Developments and Future Plans
2.11 Genpact
2.11.1 Genpact Details
2.11.2 Genpact Major Business
2.11.3 Genpact Cloud Based BPO Product and Solutions
2.11.4 Genpact Cloud Based BPO Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.11.5 Genpact Recent Developments and Future Plans
2.12 Infosys BPO
2.12.1 Infosys BPO Details
2.12.2 Infosys BPO Major Business
2.12.3 Infosys BPO Cloud Based BPO Product and Solutions
2.12.4 Infosys BPO Cloud Based BPO Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.12.5 Infosys BPO Recent Developments and Future Plans
2.13 International Business Machines
2.13.1 International Business Machines Details
2.13.2 International Business Machines Major Business
2.13.3 International Business Machines Cloud Based BPO Product and Solutions
2.13.4 International Business Machines Cloud Based BPO Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.13.5 International Business Machines Recent Developments and Future Plans
2.14 KARVY Global Services
2.14.1 KARVY Global Services Details
2.14.2 KARVY Global Services Major Business
2.14.3 KARVY Global Services Cloud Based BPO Product and Solutions
2.14.4 KARVY Global Services Cloud Based BPO Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.14.5 KARVY Global Services Recent Developments and Future Plans
2.15 NGA Human Resources
2.15.1 NGA Human Resources Details
2.15.2 NGA Human Resources Major Business
2.15.3 NGA Human Resources Cloud Based BPO Product and Solutions
2.15.4 NGA Human Resources Cloud Based BPO Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.15.5 NGA Human Resources Recent Developments and Future Plans
2.16 NTT DATA
2.16.1 NTT DATA Details
2.16.2 NTT DATA Major Business
2.16.3 NTT DATA Cloud Based BPO Product and Solutions
2.16.4 NTT DATA Cloud Based BPO Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.16.5 NTT DATA Recent Developments and Future Plans
2.17 Randstad Holding
2.17.1 Randstad Holding Details
2.17.2 Randstad Holding Major Business
2.17.3 Randstad Holding Cloud Based BPO Product and Solutions
2.17.4 Randstad Holding Cloud Based BPO Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.17.5 Randstad Holding Recent Developments and Future Plans
2.18 Sopra Steria
2.18.1 Sopra Steria Details
2.18.2 Sopra Steria Major Business
2.18.3 Sopra Steria Cloud Based BPO Product and Solutions
2.18.4 Sopra Steria Cloud Based BPO Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.18.5 Sopra Steria Recent Developments and Future Plans
2.19 StarTek
2.19.1 StarTek Details
2.19.2 StarTek Major Business
2.19.3 StarTek Cloud Based BPO Product and Solutions
2.19.4 StarTek Cloud Based BPO Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.19.5 StarTek Recent Developments and Future Plans
2.20 Syntel
2.20.1 Syntel Details
2.20.2 Syntel Major Business
2.20.3 Syntel Cloud Based BPO Product and Solutions
2.20.4 Syntel Cloud Based BPO Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.20.5 Syntel Recent Developments and Future Plans
2.21 Tata Consultancy Services
2.21.1 Tata Consultancy Services Details
2.21.2 Tata Consultancy Services Major Business
2.21.3 Tata Consultancy Services Cloud Based BPO Product and Solutions
2.21.4 Tata Consultancy Services Cloud Based BPO Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.21.5 Tata Consultancy Services Recent Developments and Future Plans
2.22 TriNet
2.22.1 TriNet Details
2.22.2 TriNet Major Business
2.22.3 TriNet Cloud Based BPO Product and Solutions
2.22.4 TriNet Cloud Based BPO Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.22.5 TriNet Recent Developments and Future Plans
2.23 Wipro
2.23.1 Wipro Details
2.23.2 Wipro Major Business
2.23.3 Wipro Cloud Based BPO Product and Solutions
2.23.4 Wipro Cloud Based BPO Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.23.5 Wipro Recent Developments and Future Plans
2.24 WNS Global Services
2.24.1 WNS Global Services Details
2.24.2 WNS Global Services Major Business
2.24.3 WNS Global Services Cloud Based BPO Product and Solutions
2.24.4 WNS Global Services Cloud Based BPO Revenue, Gross Margin and Market Share (2019, 2020, 2021, and 2022)
2.24.5 WNS Global Services Recent Developments and Future Plans
3 Market Competition, by Players
3 Market Competition, by Players
3.1 Global Cloud Based BPO Revenue and Share by Players (2019, 2020, 2021, and 2022)
3.2 Market Concentration Rate
3.2.1 Top 3 Cloud Based BPO Players Market Share in 2021
3.2.2 Top 10 Cloud Based BPO Players Market Share in 2021
3.2.3 Market Competition Trend
3.3 Cloud Based BPO Players Head Office, Products and Services Provided
3.4 Cloud Based BPO Mergers & Acquisitions
3.5 Cloud Based BPO New Entrants and Expansion Plans
4 Market Size Segment by Type
4 Market Size Segment by Type
4.1 Global Cloud Based BPO Revenue and Market Share by Type (2017-2022)
4.2 Global Cloud Based BPO Market Forecast by Type (2023-2028)
5 Market Size Segment by Application
5 Market Size Segment by Application
5.1 Global Cloud Based BPO Revenue Market Share by Application (2017-2022)
5.2 Global Cloud Based BPO Market Forecast by Application (2023-2028)
6 North America by Country, by Type, and by Application
6 North America by Country, by Type, and by Application
6.1 North America Cloud Based BPO Revenue by Type (2017-2028)
6.2 North America Cloud Based BPO Revenue by Application (2017-2028)
6.3 North America Cloud Based BPO Market Size by Country
6.3.1 North America Cloud Based BPO Revenue by Country (2017-2028)
6.3.2 United States Cloud Based BPO Market Size and Forecast (2017-2028)
6.3.3 Canada Cloud Based BPO Market Size and Forecast (2017-2028)
6.3.4 Mexico Cloud Based BPO Market Size and Forecast (2017-2028)
7 Europe by Country, by Type, and by Application
7 Europe by Country, by Type, and by Application
7.1 Europe Cloud Based BPO Revenue by Type (2017-2028)
7.2 Europe Cloud Based BPO Revenue by Application (2017-2028)
7.3 Europe Cloud Based BPO Market Size by Country
7.3.1 Europe Cloud Based BPO Revenue by Country (2017-2028)
7.3.2 Germany Cloud Based BPO Market Size and Forecast (2017-2028)
7.3.3 France Cloud Based BPO Market Size and Forecast (2017-2028)
7.3.4 United Kingdom Cloud Based BPO Market Size and Forecast (2017-2028)
7.3.5 Russia Cloud Based BPO Market Size and Forecast (2017-2028)
7.3.6 Italy Cloud Based BPO Market Size and Forecast (2017-2028)
8 Asia-Pacific by Region, by Type, and by Application
8 Asia-Pacific by Region, by Type, and by Application
8.1 Asia-Pacific Cloud Based BPO Revenue by Type (2017-2028)
8.2 Asia-Pacific Cloud Based BPO Revenue by Application (2017-2028)
8.3 Asia-Pacific Cloud Based BPO Market Size by Region
8.3.1 Asia-Pacific Cloud Based BPO Revenue by Region (2017-2028)
8.3.2 China Cloud Based BPO Market Size and Forecast (2017-2028)
8.3.3 Japan Cloud Based BPO Market Size and Forecast (2017-2028)
8.3.4 South Korea Cloud Based BPO Market Size and Forecast (2017-2028)
8.3.5 India Cloud Based BPO Market Size and Forecast (2017-2028)
8.3.6 Southeast Asia Cloud Based BPO Market Size and Forecast (2017-2028)
8.3.7 Australia Cloud Based BPO Market Size and Forecast (2017-2028)
9 South America by Country, by Type, and by Application
9 South America by Country, by Type, and by Application
9.1 South America Cloud Based BPO Revenue by Type (2017-2028)
9.2 South America Cloud Based BPO Revenue by Application (2017-2028)
9.3 South America Cloud Based BPO Market Size by Country
9.3.1 South America Cloud Based BPO Revenue by Country (2017-2028)
9.3.2 Brazil Cloud Based BPO Market Size and Forecast (2017-2028)
9.3.3 Argentina Cloud Based BPO Market Size and Forecast (2017-2028)
10 Middle East & Africa by Country, by Type, and by Application
10 Middle East & Africa by Country, by Type, and by Application
10.1 Middle East & Africa Cloud Based BPO Revenue by Type (2017-2028)
10.2 Middle East & Africa Cloud Based BPO Revenue by Application (2017-2028)
10.3 Middle East & Africa Cloud Based BPO Market Size by Country
10.3.1 Middle East & Africa Cloud Based BPO Revenue by Country (2017-2028)
10.3.2 Turkey Cloud Based BPO Market Size and Forecast (2017-2028)
10.3.3 Saudi Arabia Cloud Based BPO Market Size and Forecast (2017-2028)
10.3.4 UAE Cloud Based BPO Market Size and Forecast (2017-2028)
11 Research Findings and Conclusion
11 Research Findings and Conclusion
12 Appendix
12 Appendix
12.1 Methodology
12.2 Research Process and Data Source
12.3 Disclaimer
List of Tables
Table 1. Global Cloud Based BPO Revenue by Type, (USD Million), 2017 VS 2021 VS 2028
Table 2. Global Cloud Based BPO Revenue by Application, (USD Million), 2017 VS 2021 VS 2028
Table 3. Global Market Cloud Based BPO Revenue (Million USD) Comparison by Region (2017 VS 2021 VS 2028)
Table 4. Global Cloud Based BPO Revenue (USD Million) by Region (2017-2022)
Table 5. Global Cloud Based BPO Revenue Market Share by Region (2023-2028)
Table 6. Accenture Corporate Information, Head Office, and Major Competitors
Table 7. Accenture Major Business
Table 8. Accenture Cloud Based BPO Product and Solutions
Table 9. Accenture Cloud Based BPO Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 10. Aon Hewitt Corporate Information, Head Office, and Major Competitors
Table 11. Aon Hewitt Major Business
Table 12. Aon Hewitt Cloud Based BPO Product and Solutions
Table 13. Aon Hewitt Cloud Based BPO Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 14. Automatic Data Processing Corporate Information, Head Office, and Major Competitors
Table 15. Automatic Data Processing Major Business
Table 16. Automatic Data Processing Cloud Based BPO Product and Solutions
Table 17. Automatic Data Processing Cloud Based BPO Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 18. Capgemini Corporate Information, Head Office, and Major Competitors
Table 19. Capgemini Major Business
Table 20. Capgemini Cloud Based BPO Product and Solutions
Table 21. Capgemini Cloud Based BPO Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 22. Capita Corporate Information, Head Office, and Major Competitors
Table 23. Capita Major Business
Table 24. Capita Cloud Based BPO Product and Solutions
Table 25. Capita Cloud Based BPO Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 26. Ceridian HCM Corporate Information, Head Office, and Major Competitors
Table 27. Ceridian HCM Major Business
Table 28. Ceridian HCM Cloud Based BPO Product and Solutions
Table 29. Ceridian HCM Cloud Based BPO Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 30. CGI Corporate Information, Head Office, and Major Competitors
Table 31. CGI Major Business
Table 32. CGI Cloud Based BPO Product and Solutions
Table 33. CGI Cloud Based BPO Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 34. Cognizant Technology Solutions Corporate Information, Head Office, and Major Competitors
Table 35. Cognizant Technology Solutions Major Business
Table 36. Cognizant Technology Solutions Cloud Based BPO Product and Solutions
Table 37. Cognizant Technology Solutions Cloud Based BPO Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 38. Computer Sciences Corporate Information, Head Office, and Major Competitors
Table 39. Computer Sciences Major Business
Table 40. Computer Sciences Cloud Based BPO Product and Solutions
Table 41. Computer Sciences Cloud Based BPO Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 42. EXLService Holdings Corporate Information, Head Office, and Major Competitors
Table 43. EXLService Holdings Major Business
Table 44. EXLService Holdings Cloud Based BPO Product and Solutions
Table 45. EXLService Holdings Cloud Based BPO Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 46. Genpact Corporate Information, Head Office, and Major Competitors
Table 47. Genpact Major Business
Table 48. Genpact Cloud Based BPO Product and Solutions
Table 49. Genpact Cloud Based BPO Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 50. Infosys BPO Corporate Information, Head Office, and Major Competitors
Table 51. Infosys BPO Major Business
Table 52. Infosys BPO Cloud Based BPO Product and Solutions
Table 53. Infosys BPO Cloud Based BPO Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 54. International Business Machines Corporate Information, Head Office, and Major Competitors
Table 55. International Business Machines Major Business
Table 56. International Business Machines Cloud Based BPO Product and Solutions
Table 57. International Business Machines Cloud Based BPO Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 58. KARVY Global Services Corporate Information, Head Office, and Major Competitors
Table 59. KARVY Global Services Major Business
Table 60. KARVY Global Services Cloud Based BPO Product and Solutions
Table 61. KARVY Global Services Cloud Based BPO Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 62. NGA Human Resources Corporate Information, Head Office, and Major Competitors
Table 63. NGA Human Resources Major Business
Table 64. NGA Human Resources Cloud Based BPO Product and Solutions
Table 65. NGA Human Resources Cloud Based BPO Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 66. NTT DATA Corporate Information, Head Office, and Major Competitors
Table 67. NTT DATA Major Business
Table 68. NTT DATA Cloud Based BPO Product and Solutions
Table 69. NTT DATA Cloud Based BPO Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 70. Randstad Holding Corporate Information, Head Office, and Major Competitors
Table 71. Randstad Holding Major Business
Table 72. Randstad Holding Cloud Based BPO Product and Solutions
Table 73. Randstad Holding Cloud Based BPO Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 74. Sopra Steria Corporate Information, Head Office, and Major Competitors
Table 75. Sopra Steria Major Business
Table 76. Sopra Steria Cloud Based BPO Product and Solutions
Table 77. Sopra Steria Cloud Based BPO Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 78. StarTek Corporate Information, Head Office, and Major Competitors
Table 79. StarTek Major Business
Table 80. StarTek Cloud Based BPO Product and Solutions
Table 81. StarTek Cloud Based BPO Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 82. Syntel Corporate Information, Head Office, and Major Competitors
Table 83. Syntel Major Business
Table 84. Syntel Cloud Based BPO Product and Solutions
Table 85. Syntel Cloud Based BPO Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 86. Tata Consultancy Services Corporate Information, Head Office, and Major Competitors
Table 87. Tata Consultancy Services Major Business
Table 88. Tata Consultancy Services Cloud Based BPO Product and Solutions
Table 89. Tata Consultancy Services Cloud Based BPO Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 90. TriNet Corporate Information, Head Office, and Major Competitors
Table 91. TriNet Major Business
Table 92. TriNet Cloud Based BPO Product and Solutions
Table 93. TriNet Cloud Based BPO Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 94. Wipro Corporate Information, Head Office, and Major Competitors
Table 95. Wipro Major Business
Table 96. Wipro Cloud Based BPO Product and Solutions
Table 97. Wipro Cloud Based BPO Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 98. WNS Global Services Corporate Information, Head Office, and Major Competitors
Table 99. WNS Global Services Major Business
Table 100. WNS Global Services Cloud Based BPO Product and Solutions
Table 101. WNS Global Services Cloud Based BPO Revenue (USD Million), Gross Margin and Market Share (2019, 2020, 2021, and 2022)
Table 102. Global Cloud Based BPO Revenue (USD Million) by Players (2019, 2020, 2021, and 2022)
Table 103. Global Cloud Based BPO Revenue Share by Players (2019, 2020, 2021, and 2022)
Table 104. Breakdown of Cloud Based BPO by Company Type (Tier 1, Tier 2 and Tier 3)
Table 105. Cloud Based BPO Players Head Office, Products and Services Provided
Table 106. Cloud Based BPO Mergers & Acquisitions in the Past Five Years
Table 107. Cloud Based BPO New Entrants and Expansion Plans
Table 108. Global Cloud Based BPO Revenue (USD Million) by Type (2017-2022)
Table 109. Global Cloud Based BPO Revenue Share by Type (2017-2022)
Table 110. Global Cloud Based BPO Revenue Forecast by Type (2023-2028)
Table 111. Global Cloud Based BPO Revenue by Application (2017-2022)
Table 112. Global Cloud Based BPO Revenue Forecast by Application (2023-2028)
Table 113. North America Cloud Based BPO Revenue by Type (2017-2022) & (USD Million)
Table 114. North America Cloud Based BPO Revenue by Type (2023-2028) & (USD Million)
Table 115. North America Cloud Based BPO Revenue by Application (2017-2022) & (USD Million)
Table 116. North America Cloud Based BPO Revenue by Application (2023-2028) & (USD Million)
Table 117. North America Cloud Based BPO Revenue by Country (2017-2022) & (USD Million)
Table 118. North America Cloud Based BPO Revenue by Country (2023-2028) & (USD Million)
Table 119. Europe Cloud Based BPO Revenue by Type (2017-2022) & (USD Million)
Table 120. Europe Cloud Based BPO Revenue by Type (2023-2028) & (USD Million)
Table 121. Europe Cloud Based BPO Revenue by Application (2017-2022) & (USD Million)
Table 122. Europe Cloud Based BPO Revenue by Application (2023-2028) & (USD Million)
Table 123. Europe Cloud Based BPO Revenue by Country (2017-2022) & (USD Million)
Table 124. Europe Cloud Based BPO Revenue by Country (2023-2028) & (USD Million)
Table 125. Asia-Pacific Cloud Based BPO Revenue by Type (2017-2022) & (USD Million)
Table 126. Asia-Pacific Cloud Based BPO Revenue by Type (2023-2028) & (USD Million)
Table 127. Asia-Pacific Cloud Based BPO Revenue by Application (2017-2022) & (USD Million)
Table 128. Asia-Pacific Cloud Based BPO Revenue by Application (2023-2028) & (USD Million)
Table 129. Asia-Pacific Cloud Based BPO Revenue by Region (2017-2022) & (USD Million)
Table 130. Asia-Pacific Cloud Based BPO Revenue by Region (2023-2028) & (USD Million)
Table 131. South America Cloud Based BPO Revenue by Type (2017-2022) & (USD Million)
Table 132. South America Cloud Based BPO Revenue by Type (2023-2028) & (USD Million)
Table 133. South America Cloud Based BPO Revenue by Application (2017-2022) & (USD Million)
Table 134. South America Cloud Based BPO Revenue by Application (2023-2028) & (USD Million)
Table 135. South America Cloud Based BPO Revenue by Country (2017-2022) & (USD Million)
Table 136. South America Cloud Based BPO Revenue by Country (2023-2028) & (USD Million)
Table 137. Middle East & Africa Cloud Based BPO Revenue by Type (2017-2022) & (USD Million)
Table 138. Middle East & Africa Cloud Based BPO Revenue by Type (2023-2028) & (USD Million)
Table 139. Middle East & Africa Cloud Based BPO Revenue by Application (2017-2022) & (USD Million)
Table 140. Middle East & Africa Cloud Based BPO Revenue by Application (2023-2028) & (USD Million)
Table 141. Middle East & Africa Cloud Based BPO Revenue by Country (2017-2022) & (USD Million)
Table 142. Middle East & Africa Cloud Based BPO Revenue by Country (2023-2028) & (USD Million)
List of Figures
Figure 1. Cloud Based BPO Picture
Figure 2. Global Cloud Based BPO Revenue Market Share by Type in 2021
Figure 3. Human Resource
Figure 4. E-Commerce
Figure 5. Finance and Accounting
Figure 6. Customer Care
Figure 7. Sales & Marketing
Figure 8. Others
Figure 9. Cloud Based BPO Revenue Market Share by Application in 2021
Figure 10. BFSI Picture
Figure 11. Telecom & IT Picture
Figure 12. Healthcare Picture
Figure 13. Automotive Picture
Figure 14. Manufacturing Picture
Figure 15. Food And Beverage Picture
Figure 16. Power & Energy Picture
Figure 17. Consumer Electronics Picture
Figure 18. Others Picture
Figure 19. Global Cloud Based BPO Market Size, (USD Million): 2017 VS 2021 VS 2028
Figure 20. Global Cloud Based BPO Revenue and Forecast (2017-2028) & (USD Million)
Figure 21. Global Cloud Based BPO Revenue Market Share by Region (2017-2028)
Figure 22. Global Cloud Based BPO Revenue Market Share by Region in 2021
Figure 23. North America Cloud Based BPO Revenue (USD Million) and Growth Rate (2017-2028)
Figure 24. Europe Cloud Based BPO Revenue (USD Million) and Growth Rate (2017-2028)
Figure 25. Asia-Pacific Cloud Based BPO Revenue (USD Million) and Growth Rate (2017-2028)
Figure 26. South America Cloud Based BPO Revenue (USD Million) and Growth Rate (2017-2028)
Figure 27. Middle East and Africa Cloud Based BPO Revenue (USD Million) and Growth Rate (2017-2028)
Figure 28. Cloud Based BPO Market Drivers
Figure 29. Cloud Based BPO Market Restraints
Figure 30. Cloud Based BPO Market Trends
Figure 31. Accenture Recent Developments and Future Plans
Figure 32. Aon Hewitt Recent Developments and Future Plans
Figure 33. Automatic Data Processing Recent Developments and Future Plans
Figure 34. Capgemini Recent Developments and Future Plans
Figure 35. Capita Recent Developments and Future Plans
Figure 36. Ceridian HCM Recent Developments and Future Plans
Figure 37. CGI Recent Developments and Future Plans
Figure 38. Cognizant Technology Solutions Recent Developments and Future Plans
Figure 39. Computer Sciences Recent Developments and Future Plans
Figure 40. EXLService Holdings Recent Developments and Future Plans
Figure 41. Genpact Recent Developments and Future Plans
Figure 42. Infosys BPO Recent Developments and Future Plans
Figure 43. International Business Machines Recent Developments and Future Plans
Figure 44. KARVY Global Services Recent Developments and Future Plans
Figure 45. NGA Human Resources Recent Developments and Future Plans
Figure 46. NTT DATA Recent Developments and Future Plans
Figure 47. Randstad Holding Recent Developments and Future Plans
Figure 48. Sopra Steria Recent Developments and Future Plans
Figure 49. StarTek Recent Developments and Future Plans
Figure 50. Syntel Recent Developments and Future Plans
Figure 51. Tata Consultancy Services Recent Developments and Future Plans
Figure 52. TriNet Recent Developments and Future Plans
Figure 53. Wipro Recent Developments and Future Plans
Figure 54. WNS Global Services Recent Developments and Future Plans
Figure 55. Global Cloud Based BPO Revenue Share by Players in 2021
Figure 56. Cloud Based BPO Market Share by Company Type (Tier 1, Tier 2 and Tier 3) in 2021
Figure 57. Global Top 3 Players Cloud Based BPO Revenue Market Share in 2021
Figure 58. Global Top 10 Players Cloud Based BPO Revenue Market Share in 2021
Figure 59. Key Players Market Share Trend (Top 3 Market Share: 2020 VS 2021 VS 2022)
Figure 60. Global Cloud Based BPO Revenue Share by Type in 2021
Figure 61. Global Cloud Based BPO Market Share Forecast by Type (2023-2028)
Figure 62. Global Cloud Based BPO Revenue Share by Application in 2021
Figure 63. Global Cloud Based BPO Market Share Forecast by Application (2023-2028)
Figure 64. North America Cloud Based BPO Sales Market Share by Type (2017-2028)
Figure 65. North America Cloud Based BPO Sales Market Share by Application (2017-2028)
Figure 66. North America Cloud Based BPO Revenue Market Share by Country (2017-2028)
Figure 67. United States Cloud Based BPO Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 68. Canada Cloud Based BPO Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 69. Mexico Cloud Based BPO Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 70. Europe Cloud Based BPO Sales Market Share by Type (2017-2028)
Figure 71. Europe Cloud Based BPO Sales Market Share by Application (2017-2028)
Figure 72. Europe Cloud Based BPO Revenue Market Share by Country (2017-2028)
Figure 73. Germany Cloud Based BPO Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 74. France Cloud Based BPO Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 75. United Kingdom Cloud Based BPO Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 76. Russia Cloud Based BPO Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 77. Italy Cloud Based BPO Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 78. Asia-Pacific Cloud Based BPO Sales Market Share by Type (2017-2028)
Figure 79. Asia-Pacific Cloud Based BPO Sales Market Share by Application (2017-2028)
Figure 80. Asia-Pacific Cloud Based BPO Revenue Market Share by Region (2017-2028)
Figure 81. China Cloud Based BPO Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 82. Japan Cloud Based BPO Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 83. South Korea Cloud Based BPO Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 84. India Cloud Based BPO Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 85. Southeast Asia Cloud Based BPO Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 86. Australia Cloud Based BPO Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 87. South America Cloud Based BPO Sales Market Share by Type (2017-2028)
Figure 88. South America Cloud Based BPO Sales Market Share by Application (2017-2028)
Figure 89. South America Cloud Based BPO Revenue Market Share by Country (2017-2028)
Figure 90. Brazil Cloud Based BPO Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 91. Argentina Cloud Based BPO Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 92. Middle East and Africa Cloud Based BPO Sales Market Share by Type (2017-2028)
Figure 93. Middle East and Africa Cloud Based BPO Sales Market Share by Application (2017-2028)
Figure 94. Middle East and Africa Cloud Based BPO Revenue Market Share by Country (2017-2028)
Figure 95. Turkey Cloud Based BPO Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 96. Saudi Arabia Cloud Based BPO Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 97. UAE Cloud Based BPO Revenue and Growth Rate (2017-2028) & (USD Million)
Figure 98. Methodology
Figure 99. Research Process and Data Source
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